How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have a maytag neptune dryer MDE5500. There is something scraping

Resolved Question:

I have a maytag neptune dryer MDE5500. There is something scraping on the outside of the drum that has obviously worked its way between the drum and the outside cover. We are attempting to get to that portion of the machine but no where in the users manual does it tell you how to remove either the top or the side of the machine. Can you help?
Submitted: 8 years ago.
Category: Appliance
Expert:  Bryan replied 8 years ago.
dont remove the side , you need to take the door off and then the screws on the other side across from door screws and then pull forward on top of front panel and the front will come of the clips on the bottom , then you can see inside the machine .to lift the top you need to take the two 5/16 screws out of the clips that hold top down once you get the front off. let me know how that gores. thanks Bryan
Bryan and other Appliance Specialists are ready to help you