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Alan
Alan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 273
Experience:  20+ years in the appliance repair field.
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Maytag Neptune Leaking

Resolved Question:

I have a Maytag Neptune front loading washing machine that is leaking water and suds from around the door. Does anyone have any idea why?
Submitted: 8 years ago.
Category: Appliance
Expert:  Alan replied 8 years ago.
Sounds like you have a bad door boot. Unless someone put the wrong detergent in it and caused and oversuds condition.
Customer: replied 8 years ago.
Is that something I can replace easily?
Expert:  Alan replied 8 years ago.

They are kind of a pain to do. If you are pretty handy you might be able to do it. I can get you some instructions if you want to tackle it yourself. I would need the model and serial number.

Customer: replied 8 years ago.

Yes i would like that please.

Model # XXXXX

Serial # XXXXX

 

Maytag Neptune Series

Expert:  Alan replied 8 years ago.
Ok it may take me some time so bear with me.
Customer: replied 8 years ago.
no problem
Expert:  Alan replied 8 years ago.

DOOR BOOT

The door boot rubber gasket provides a seal

between the outer tub assembly and the front

shroud. The boot seal is secured to the front

shroud by locking tabs on the boot seal, which

engage with slots in the shroud. Attachment

to the outer tub is by a wire loop stretched

around the perimeter of the opening in the

outer tub cover and secured with a spring.

REMOVAL

1. Disconnect power to the unit.

2. Remove the front panel, top cover and

front shroud (See Front Panel, Top and

Front Shroud Removal).

3. Using one of the two hold down brackets

(See Figure 5-6) or one of the two front

support springs, grasp the hook of the boot

clamp spring. With the other hand, press

the wire loop into the door boot. This will

brake the wire into the door boot and not

allow the wire to slip.

NOTE: Be careful not to bend or crease the

wire loop. If the wire loop becomes bent, the

result will be a potential leak upon replacement

of the boot seal onto the outer tub

cover.

4. Pull the boot clamp spring hook toward

the wire loop and disengage the spring

from the wire loop.

5. Carefully remove the wire loop from the

lip of the outer tub cover.

NOTE: Note the orientation ribs on the outer

tub cover and the locating notches in the door

boot seal lip.

6. Unsnap the locking tabs of the door boot

around the inside perimeter of the door

shroud (Figure 7-1)

REPLACEMENT

1. Align the door boot with the D-shape toward

the front, with the flat of the D toward

the bottom. Also, locate the large

tab toward the top center of the shroud.

2. Stretch the rear lip of the door boot onto

the tub cover.

3. Move the rear door boot lip along the face

of the tub cover until the locator notches

in the door boot align with the locator ribs

in the tub cover. Check alignment of the

six rib marks and reposition if necessary.

This is necessary in order to have the locking

tabs on the inside perimeter of the door

boot align with the corresponding tabs on

the front shroud.

4. Carefully loop the wire loop with spring

around the lip of the outer tub cover and

place the spring at the 11:00 o'clock position,

just left of the top rib of the outer tub

cover. Hook the end of the spring over the

nearest tub cover clip to hold the spring

and wire in position for final hookup to the

other end of the wire loop.

5. Using either the hold down bracket or the

outer tub spring, grasp the hook end of

the spring and apply pressure on the

clamp wire into the door boot.

6. Pull the spring hook toward the wire loop

to engage the spring with the wire loop.

NOTE: Be careful not to bend or crease the

wire loop. If the wire loop becomes bent, the

result will be a potential leak upon replacement

of the boot seal onto the outer tub

cover.

7. Reposition the front shroud on the front

of the washer and secure (See Front

Shroud).

8. Pull the front edge of the door boot and

locate the widest locking tabs, located

at the 12, 4 & 8 o'clock positions. Insert

the locking tabs into the large interlocking

slots in the shroud. (Spraying the

surface with window cleaner or a soap

solution aids reinsertion of the tabs into

the plastic front shroud.) Press the thick

rubber section of the door boot into the

groove in the shroud so the locking tabs

engage in the slots.

9. Press the remaining locking tabs into the

perimeter of the shroud.

 

 

graphic.

 

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