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Alan, Home Appliance Technician
Category: Appliance
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Experience:  20+ years in the appliance repair field.
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My front loader washer will not drain water. If it is not

Resolved Question:

My front loader washer will not drain water. If it is not a clogged drain hose, is there a pump and could it be that?
Submitted: 8 years ago.
Category: Appliance
Expert:  Alan replied 8 years ago.

Hi, Thanks for using Yes there is a pump on your machine, and it could be bad or plugged. Most front load washers have a place to clean out the pump. If you can get me your model and serial numbers I can get you more info.

Customer: replied 8 years ago.
It is a Kenmore Tumble Action Washer, front loader, model number is XXXXX on the manual. I will need to look for the details when I am at home. Do I open up the washer from the front or the back?
Expert:  Alan replied 8 years ago.
I believe from the front, but not sure till I look up your exact model #.
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