How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have a GE model gds20sbsass serial #al041319 bottom freezer

Resolved Question:

I have a GE model gds20sbsass serial #al041319 bottom freezer refrigerator. The exterior lower front left at the freezer level and the upper edge of freezer drawer suddenly is very hot. to the touch. The temperature settings are set to 6. If I unplug the unit, wait 30 seconds and plug in, it cools down. Then within 1 hours the heat on the exterior returns. I'm comcerned of a malfunction and also of the possiblity of fire or a compoment burning out. Pleas advise. Thanks, Scott
Submitted: 8 years ago.
Category: Appliance
Expert:  Bryan replied 8 years ago.
you more than likely have a problem with condenser fan in the rear of ref. this is the fan that cools compressor. pull the ref. away from wall and remove back cardboard cover and see if fan has stopped. if it has you have one of two problems. either bad board (most likely) or bad fan (less likely) also clean the coils real good if there full of dust. I'll check model for you . thanks Bryan
Bryan and other Appliance Specialists are ready to help you