How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12157
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

Have model# XXXXX BS. About a year old. Changed water

Resolved Question:

Have model# XXXXX BS. About a year old. Changed water filter
Submitted: 9 years ago.
Category: Appliance
Expert:  Bryan replied 9 years ago.
what is the question on this can you give me more info, thanks Bryan, I'll look up model whils you send me info
Customer: replied 9 years ago.
changed water filter about three mo ago. I have ice but no water, been that way about a`week. Troubleshooting manual says hold dispenser about 2 minutes, still no water.
Expert:  Bryan replied 9 years ago.
you may have a bad water valve in this even though you have ice this is a duel electronic valve and one side runs ice maker and the other side runs water in door.the other problem with these machines is the main control board in the back of ref.(outside) can go bad, this will also cause water in door to stop. you need to test with Volt meter to see whats bad. let me know Bryan
Bryan and other Appliance Specialists are ready to help you