Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

I am trying to change the tube-shaped water filter on ...

Customer Question
I am trying to change...
I am trying to change the tube-shaped water filter on my Kenmore refrigerator (Sears part 9030)... I easily removed the old filter, but I cannot get the new filter to click in. (It fits fine but will not go in the half centimeter or so more it would to to fully "click.") When I remove the new filter, I notice two blunt red caps way deep inside the tube-like cavity in the refrigerator grill where the filter should connect. Questions: 1) Was I supposed to remove that/those caps prior to insertion? 1b) If so, how can I get them out now, since they are too deep to reach. 2) Or, is there another reason my filter won''t click in? Thanks!
Submitted: 9 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 3 minutes by:
8/3/2008
Appliance Technician: Kelly, Appliance Technician replied 9 years ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,784
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Hi, yes the red caps need to be removed before inserting the new filter. As far as removing them now, are you able to maybe bend a metal hanger or equivalent and "fish" them out? Once you get them out, the new filter should pop right in place. Let me know how the fishing was! ;-) Kelly

Be sure to click accept if this helped you out and also leave feedback if you would. I'd appreciate it!

Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,784
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
Kelly and 87 other Appliance Specialists are ready to help you
Ask your own question now
Appliance Technician: Kelly, Appliance Technician replied 9 years ago
Also, be sure to run about 1-2 gallons of water through that new filter and reset the light if you have one...Kelly
Ask Your Own Appliance Question
Customer reply replied 9 years ago
Yeah, I figured that was the problem. Thing is, I pushed so hard to get it to click during my first attempt that this wire hanger thing is not working at all.

Is there any way to dismantle this part to get closer to the red caps?
Appliance Technician: Kelly, Appliance Technician replied 9 years ago
Not really, it is pretty much sealed. Can you bend the hanger end at a 90* angle and with a side cutter make a sharp tip that you can get to dig into the inside of the red caps? You can remove the filter housing from the front, but have to shut the water off and be careful when disconnecting the Guest fittings when taking it out. I would try a sharpened hanger first...Kelly
Ask Your Own Appliance Question
Customer reply replied 9 years ago
Not working. What a bummer. I realize it was a silly thing to do on my part, but I just followed the step-by-step instructions on the filter box. You think the first step would have started with "remove red caps" -- especially since I've managed to incapacitate my water filter now. How frustrating.
Appliance Technician: Kelly, Appliance Technician replied 9 years ago
That filter housing is available and not too difficult to change. You would need to shut off water supply, remove the kickplate and remove two 5/16" screws that secure housing to refrig. Then you remove the water lines and reverse procedure to reinstall. If you can give the model # XXXXX the refrig, I can get you the part # XXXXX that housing. It will start with 106.XXXXXXXXX Kelly
Ask Your Own Appliance Question
Ask Kelly Your Own Question
Kelly
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,784
23,784 Satisfied Customers
Experience: Highly accurate diagnostician with over 30 years experience!

Kelly is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

23,784 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a Whrilpool French door refrigerator. My water filter
I have a Whrilpool French door refrigerator. My water filter is stuck and I can't remove it. do I need to call for repair? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Where do I get replacement water filter? Removed one labeled
where do I get replacement water filter? Removed one labeled FMW-5, a … read more
HvacmanSean
HvacmanSean
Owner
HVAC
229 satisfied customers
How do I install water filter for my whirlpool refrigerator?
how do I install water filter for my whirlpool refrigerator? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
The door on my whirlpool refrigerator water filter is stuck.
The door on my whirlpool refrigerator water filter is stuck. … read more
Kelly
Kelly
Appliance Technician
23,784 satisfied customers
How often should I change the water filter in my GE
second opinion] How often should I change the water filter in my GE refrigerator? I have the smart water system and instructions indicate every six months or when the reset filter light turns on. But … read more
Kelly
Kelly
Appliance Technician
23,784 satisfied customers
Water filter will not come out. Tried everything shown
tried everything shown on-line it does not come out … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I am unable to get my refrigerator water filter replacement
I am unable to get my refrigerator water filter replacement installed, any suggestions? … read more
Rusty S
Rusty S
Technician
155 satisfied customers
GXRLQK water filter, no water flow after installation. I
GXRLQK water filter, no water flow after installation … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I cannot remove the water filter on my refrigerator.
I cannot remove the water filter on my refrigerator … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I just removed the water filter in my side by side Hotpoint,
I just removed the water filter in my side by side Hotpoint, and it shot off. I installed a new filter, and no water comes out of the dispenser. I removed the new filter, and it shot off. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We have changed the water filter on our Ge Refrigerator. I
We have changed the water filter on our Ge Refrigerator. I have reset the water filter button on the door. Should the light stay on after I have reset the water filter? The light stays on momentarily … read more
Rusty S
Rusty S
Technician
155 satisfied customers
Exchanged the water filter on a GE GYE22KSHHSS refrigerator
exchanged the water filter on a GE GYE22KSHHSS refrigerator and get the message change filter - dispenser off … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Where is the water filter located on a model RF323TEDBSR/AA
Where is the water filter located on a model RF323TEDBSR/AA refrigerator located and do I really need to shutoff the water feed before changing the filter? I would have to move the unit away from the … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
PROBLEM WITH WATER FILTER ON REFRIGERATOR. NEW. LESS THAN A
INSERTED FILTER READS STILL INSTALL FILTER CANNOT GET NEW FILTER OUT … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My water filter was at 0, the call service light was on and
My water filter was at 0, the call service light was on and there was a beeping. I replaced the water filter, pushed the reset button and it now reads 99 but there is still beepig … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Placed the water filter but the light on the side of the
placed the water filter but the light on the side of the door won't come back on. Also, the freezer light on the side door is off. What can I do to fix this? … read more
Kelly
Kelly
Appliance Technician
23,784 satisfied customers
On a refrigerator with water in the door.Can a water filter
On a refrigerator with water in the door.Can a water filter be added to the water line???????.... … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Have problems with several new water filters that will not
have problems with several new water filters that will not work. Act like they are plugged up. Without filter water rand icemaker work fine. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x