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MrBill, Home Appliance Technician
Category: Appliance
Satisfied Customers: 409
Experience:  Electrolux Authorized Servicer, 7 Years of in home experience
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I have just purchased a GE Microwave-countertop on June ...

Resolved Question:

I have just purchased a GE Microwave-countertop on June 29th. It worked fine and we loved it. This am I went to heat my coffee and everything worked but the heater. The light came on the dish turned the timer worked but no heat.
Submitted: 9 years ago.
Category: Appliance
Expert:  MrBill replied 9 years ago.


I will be happy to help you out. Can I get the model number to your machine?

Thanks for using!


Customer: replied 9 years ago.
Reply to MrBill's Post: The model # XXXXX XXXXX
Expert:  MrBill replied 9 years ago.


You more than likely have a defective magnetron on your microwave. When everything else works and the only thing that doesn't is the heat, this is most of the time the mag tube. The mag tubes for the microwaves are usually covered by a manufactures warranty for five years, some ten. Check your manual for the details on the length of the extended warranty. Being that you just bought the microwave less than a week ago, the dealer should have an exchange policy through the manufacture. This is not a repair that I would recommend doing yourself if the machine was out of warranty. The prices of some mag tubes can be around 150 dollars or so.

If you have anymore questions please feel free to ask. Thanks Again for using!


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