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Chuck G.
Chuck G., Home Appliance Technician
Category: Appliance
Satisfied Customers: 343
Experience:  30 Yrs. Experience in the appliance repair field
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We have a F&P Excellence 6.6 Smartdrive washing machine

Customer Question

We have a F&P Excellence 6.6 Smartdrive washing machine and it works fine. However, it will only taka water if we set the temperature very low, as soon as we choose a higher temperature it does not work. Can anybody advice us?
Submitted: 9 years ago.
Category: Appliance
Expert:  Chuck G. replied 9 years ago.

Hi, Thank you for using justanswer for your appliance questions!

Sounds to me that something is wrong with the control or the touch pad assm. When you touch a higher temp does it respond or just ignore your request? First thing i would do is run the diagnosis cycle. Check out the manual. It will direct you how to run diagnostics. Also , unplug the machine for 5 minutes, then reapply power. This will REBOOT the control.This manual is for the highest model, but will work for most US machines.

Hope this helps!
Let me know if you need more assistance or if you have any questions.
Thank you for using

Chuck G.
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