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There are a couple of answers to this problem I need to know you're model number and I also need to know if this is a metal liner refrigerator - see if a magnet ( the kind you hold stuff on the outside of fridge is fine ) will stick to the inside of the left or right wall inside of freezer.
There is a kit for all metal liner S xS refrigerators built from Jan 2003 to Jan 2007 ( yours was built June 04 ) the part # XXXXX XXXXX 49X10173 I t comes with detailed instructions It involves putting a small electric heater in the correct location in the dispenser area Involves splicing wires with connectors provided . The part will be around $40.00 You can get it from MARCONE APPL PARTS 1-800-392-7745. Thanks for using justanswer.