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Bernard S.
Bernard S., HD TV, Large Appliance Sales
Category: Appliance
Satisfied Customers: 1220
Experience:  27 Years Managing Stores, Operations and Selling Appliances
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My Kenmore HE3 wont start. I put a load in and ...

Customer Question

My Kenmore HE3 won''t start. I put a load in and pushed start and then opened the door quickly to add another piece without pressing pause. Now it won''t do anything!!!! HELP
Submitted: 9 years ago.
Category: Appliance
Expert:  Bernard S. replied 9 years ago.

HiCustomer

Try this - unplug the washer for two minutes and plug it back in. Push the stop button a couple of times.

This may reset the memory in the board.

bernie

Bernard S. and other Appliance Specialists are ready to help you
Customer: replied 9 years ago.
Bernard, I can't unplug the machine as it is set into a cupboard and the plugs are in back!
Expert:  Bernard S. replied 9 years ago.

HiCustomer

There should be a circuit breaker that you can flip off. If your breakers are not labeled, then turn the washer on and have someone watch for the controls to go dark when you flip the correct breaker.

Bernie