How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bernard S. Your Own Question
Bernard S.
Bernard S., HD TV, Large Appliance Sales
Category: Appliance
Satisfied Customers: 1220
Experience:  27 Years Managing Stores, Operations and Selling Appliances
Type Your Appliance Question Here...
Bernard S. is online now
A new question is answered every 9 seconds

My Kenmore HE3 wont start. I put a load in and ...

Customer Question

My Kenmore HE3 won''t start. I put a load in and pushed start and then opened the door quickly to add another piece without pressing pause. Now it won''t do anything!!!! HELP
Submitted: 9 years ago.
Category: Appliance
Expert:  Bernard S. replied 9 years ago.


Try this - unplug the washer for two minutes and plug it back in. Push the stop button a couple of times.

This may reset the memory in the board.


Bernard S. and other Appliance Specialists are ready to help you
Customer: replied 9 years ago.
Bernard, I can't unplug the machine as it is set into a cupboard and the plugs are in back!
Expert:  Bernard S. replied 9 years ago.


There should be a circuit breaker that you can flip off. If your breakers are not labeled, then turn the washer on and have someone watch for the controls to go dark when you flip the correct breaker.