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Ask Tom Goellner Your Own Question
Tom Goellner
Tom Goellner, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1627
Experience:  32 yrs. experience servicing major appliances and HVAC equipment.
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I have a GE Dryer model DBVH512. The dryer will not start.

Customer Question

I have a GE Dryer model DBVH512. The dryer will not start. The machine has power, the lights are on. The lock is not on. The delayed start is not set. How do I get the dryer to start?
Submitted: 9 years ago.
Category: Appliance
Expert:  Tom Goellner replied 9 years ago.


Open the door - - see the little white button sticking out that the door hits? push it in and out - you should hear it click. Report back. Thanks for using justanswer.

Tom Goellner and 3 other Appliance Specialists are ready to help you
Customer: replied 9 years ago.
Reply to tom goellner's Post: Dear XXXXX,

This did not work. Pushing in the white button only makes the interior light go on and off, it did not effect the power or start button on the dryer. Any other suggestions?
Expert:  Tom Goellner replied 9 years ago.


We need to make some checks on the control board. Remove the top panel ( screws in back )pull backwards and lift off Now remove the control panel ( three screws recess ed in plastic piece in back of panel . Remove the two phillips screws at each side that hold the control panel down. ( one at each side ) You'll now see the control board. Locate CN100 there are 4 wiresin this connector pull connector out and with door shut using an ohm meter ( unplug the dryer of course ) stick the probes in the loose connector , first - white wire to brown/yellow wire should get a low reading ( 0 or 1 ohm) next stick meter probes in black and brown/yellow wires - should get a low ohm reading ( les than 12 ) Report back your findings . Oops - remove the three screws in the back of control panel first, then the top panel etc.

Customer: replied 9 years ago.
Reply to tom goellner's Post: I don't have an ohm meter, is there anything i can do without one or do i have to call an electrician?
Expert:  Tom Goellner replied 9 years ago.
Well you could buy an inexpensive one for about $15.00 at Radoio Shack Home Depot any hardware store etc. But here's one more easy thingto look for-- remove the panel and you should see a belt that goes around the drum - grab it and see if it is tight Then report back.
Customer: replied 9 years ago.
Unfortunately i am down in the British Virgin Islands and we do not have a Radio Shack on the corner to allow me to buy an ohm meter. I am flying up to Canada tomorrow and will get one when i am there. You have been very helpful and i do appreciate it. i will report after i have checked the belt.

Expert:  Tom Goellner replied 9 years ago.
Ok will hear from you later