How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jesse Long Your Own Question
Jesse Long
Jesse Long, Home Appliance Technician
Category: Appliance
Satisfied Customers: 27
Experience:  Factory Trained and Warranty Certified for GE, Whirlpool, Maytag, Speed Queen, Amana, Electrolux
Type Your Appliance Question Here...
Jesse Long is online now
A new question is answered every 9 seconds

the rinse/spin cycle used to be so silent i didnt ...

This answer was rated:

the rinse/spin cycle used to be so silent i didn''t know it was even running on my 6 year old Maytag Neptune front load washer. Now i can hear it upstairs. it''s not moving or out of balance but is very loud. it''s a very even, no grinding sound.
If it is only loud on the spin setting, then you have a bearing problem. The bearing is what is in between the tubs and the transmission to allow fluid movement. The definite way to know you need a bearing is if the unit sounds like a plane taking off. The transmission and bearing would need to be replaced. This can most likely be done under warranty, so check the back of the owners manual to see if it does fall under warranty for at least the parts. If so, contact an authorized servicer in your area.

If you have any other questions, please post them here. If not, please click accept. If you are satisfied, please leave me feedback so that I know how I am doing.
Thank you!
Jesse Long and other Appliance Specialists are ready to help you