How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Chuck G. Your Own Question
Chuck G.
Chuck G., Home Appliance Technician
Category: Appliance
Satisfied Customers: 343
Experience:  30 Yrs. Experience in the appliance repair field
Type Your Appliance Question Here...
Chuck G. is online now
A new question is answered every 9 seconds

I have a kenmore washing machine, during the wash cycle the ...

Resolved Question:

I have a kenmore washing machine, during the wash cycle the agitator rotates back and forth on the bottom but the top does not move in order to pull the clothes to the bottom, is this a repair that I can make, or do I need a trained technician or should I just plan on replacing my machine?
Submitted: 9 years ago.
Category: Appliance
Expert:  Chuck G. replied 9 years ago.
Hi, Thank you for using just answer!

This is an easy fix, The parts you need are called agitator dogs. Whirlpool part # XXXXX
here is a break down of you agitator. remove the cap, and then the plastic cover inside the cone. Remove the bolt or plastic hub then pull out agitator. Hope this helps!
Please click on ACCEPT if this helps you / Thanks again, Chuck G.
Chuck G. and other Appliance Specialists are ready to help you