How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask The Home Smithy Your Own Question
The Home Smithy
The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9622
Experience:  30 years repairing appliances
Type Your Appliance Question Here...
The Home Smithy is online now
A new question is answered every 9 seconds

Hello I have a Maytag neptune dryer model # XXXXX

Customer Question

Hello I have a Maytag neptune dryer model # XXXXX Machine does not ignite gas to heat dryer. I have pulled the front off and cleaned all lint along with removeing all sensors and cleaned. unplugged from vent so machine is venting in room. I have gone into diagnostic mode both while running and at idle. Output status tells me "motor on" "heat on"   INPUT tells me door closed...drum at 68 degrees. short cir.not guessing that sensor is to blame but unsure which one it is..Looking at the schematic it looks to be the THERMISTOR??? Thanks again for any help     Customer
Submitted: 9 years ago.
Category: Appliance
Expert:  The Home Smithy replied 9 years ago.


The thermistor may be at fault but there are other things that could contribute to the problem also. If you will give me about 15 minuits I will upload the service manual for your unit so that you can download it to your computer. It has all the diagnostic proceedures to fix your problem properly.

Thank you for your patience.

The Home Smithy and 3 other Appliance Specialists are ready to help you
Customer: replied 9 years ago.
Mr Smithy will you be sending this to my e-mail address? Customer
Expert:  The Home Smithy replied 9 years ago.

Ok here is the file.

Clich here to goto the download site.

To download this file:

On the first page scroll down to the bottom and select "FREE"

On the next page enter the letters in the box and select "download"

Save the file to your hard drive and open it with a .pdf reader. I recommend FoxIt reader. ( Its smaller than adobe and no spyware

Thank you for the accept.

Best Regards; The Home Smithy

Customer: replied 9 years ago.
you gave me the wrong manual..I need the one for the dryer not the washer Customer
Expert:  The Home Smithy replied 9 years ago.
Sorry Embarassed one dryer manual coming up.
Customer: replied 9 years ago.
Reply to The Home Smithy's Post: If I hit accept that would mean I getting charged twice right? Customer
Expert:  The Home Smithy replied 9 years ago.

Right do not hit trhe accept button.

I had to dig through my archives to find it that is why it took so long. I will upload it to rapidshare. It will be a few minuits. Sorry about the wait.


Expert:  The Home Smithy replied 9 years ago.

Here you go,Customer Sorry about the mix up.

Download is here