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It says it's already hooked up to another device and I can't
It says it's already hooked up to another device and I can't make a new Gmail account with my cellphone number and I have 2 cells with I think the same Gmail account so idk how to make a new one to ev… read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
49 satisfied customers
Away a year ago and been locked out his phone i wanted his
away a year ago and been locked out his phone i wanted his picturea and stuff but gave up so i hard reset the phone but when i try log in now it says please verify your account. This device was reaet … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
532 satisfied customers
My husband had a stroke. He is unable to remember his pass
My husband had a stroke. He is unable to remember his pass code to his phone. Can you help me. He is in hospital 800 … read more
Expert
Expert
It's my wife's KOBO...she is new to computer use, but. Each
It's my wife's KOBO...she is new to computer use, but. Each time she wants to purchase another book, we can never complete the order without all kinds of problems...we now want to change the password … read more
Expert
Expert
I got a new phone tried to set up yahoo account and it
I got a new phone tried to set up yahoo account and it wouldn't let me use my old email address so I put in a new one and now I want to get back to the old yahoo account how do I do that … read more
Expert
Expert
Got a new Samsung Galaxy Tab E from but I can't continue as
Got a new Samsung Galaxy Tab E from Rogers but I can't continue as it says I need a password ***** I put my password ***** but it says it's not that one. Can I make a new one … read more
Richard
Richard
Android Specialist
IT Manager, Consultant
4,663 satisfied customers
My phone is the problem. Last nite it reset itself. I had
my phone is the problem. Last nite it reset itself. I had put my phone in my jeans pocket & when I took it out, it said the phone had reset. I don't have a lot of money to get a new phone, just want m… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
11,219 satisfied customers
I had to reset my android phone and now I can't get it
I had to reset my android phone and now I can't get it started again because google refuses to give a new email password. I forgot my old one and so they send me a code and to put in a new pass word. … read more
Josh
Josh
Technician
Associate Degree
31,205 satisfied customers
I just received a Moto G 4th generation phone and I am using
I just received a Moto G 4th generation phone and I am using Tracfone for my carrier. When I got the phone I put in the settings and I put in a password ***** it is not accepting my password ***** how… read more
Richard
Richard
Android Specialist
IT Manager, Consultant
4,663 satisfied customers
I just had to change the password aol account. I deleted the
I just had to change the password ***** my aol account. I deleted the account off my Samsung phone but when I try to add AOL back on my Samsung with the new password, the message I keep getting is "Un… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,215 satisfied customers
I purchased an LG-4 phone in August. On Sat night I turned
I purchased an LG-4 phone in August. On Sat night I turned off the phone and let it charge fully. Upon turning on the device a message flashed that a software update was being performed, followed by a… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,353 satisfied customers
My verizon phone has broken and I cannot access anything.
My verizon phone has broken and I cannot access anything. When I got the phone the sales tech set up all the initial stuff plus a gmail account. I never use the gmail account and it was only accessed … read more
Jason Jones
Jason Jones
Customer Service
AAS Information Technology
382 satisfied customers
I lost my Galexy S3 phone. Yesterday I got a new one. I want
I lost my Galexy S3 phone. Yesterday I got a new one. I want to restore my data. I am having trouble with gmail account and pass word. Can you help me recover my data?… read more
Thomas
Thomas
IT Manager
Associate Degree
1,634 satisfied customers
Hi my three year old granddaughter got into my kindle and wipe
Hi my three year old granddaughter got into my kindle and wipe out everything(in the cloud and the device. Is there anyway I can get all my books an games an movies back? I am trying to get into my ki… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
Approx 2 months ago I was trying to download some games onto
Approx 2 months ago I was trying to download some games onto my NOOK. I was having to jump through so many hoops that I finally gave up. But in the course of that I lost my g-mail to my I phone and to… read more
Richard
Richard
Android Specialist
IT Manager, Consultant
4,663 satisfied customers
How do you find out what the password XXXXX XXXXX sign in to our
How do you find out what the password XXXXX XXXXX sign in to our Nook account. Wife has forgot what password XXXXX used. this is a new purchase. I can't get any help on this problem at the Barnes & No… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
someone changed my username and also put a new password...so
someone changed my username and also put a new password...so I need to change username and also reset my password. Dont have a clue to what my password XXXXX It is my Facebook app. that I am trying to… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I cannot logon to my gmai to my gmail account... I do everything
I cannot logon to my gmai to my gmail account... I do everything from my phone., I had problems with my new 4G LTE from day one. This is a replacement phone &,now I have a very big different problem. … read more
AndroidAnswerMan
AndroidAnswerMan
14 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,207 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

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Randy Boman

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Kriptokrit

Kriptokrit

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fbox

fbox

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Richard

Richard

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Ashik

Ashik

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1,115 satisfied customers

Personal Experience with many Android devices and versions

Jason Jones

Jason Jones

Customer Service

382 satisfied customers

Years of experience and education.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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