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I own the moto g7 play only had it two days i was doing
Second opinion] i own the moto g7 play only had it two days i was doing laundry and it fell in the washer went for a good 20 minutes before i realized it had gone in with the dark load. is there anyth… read more
Divyansh Pagaria
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I have a moto g7 with dual sim capability. I have one att
I have a moto g7 with dual sim capability. I have one att acct and one verizon. I can't get the phone to recognize the verizon sim card. What should I do? … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
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My moto g7 wont turn on. How do i fix or replace it? My
My moto g7 wont turn on. How do i fix or replace it? … read more
VanHilton M
VanHilton M
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Bachelor of Science and Information Technology
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I have a G7 phone and the charger will not go in all the way
I have a G7 phone and the charger will not go in all the way so it will not charge. Verizon and Best Buy could not clean out the port. … read more
Expert
Expert
My Moto g will not stay on unless connected to a power
My Moto g will not stay on unless connected to a power source, even when fully charged. It will not stay on long enough to drain the battery. And I've already reset to factory settings when it was jus… read more
Alex Royce
Alex Royce
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Moto g7 play, messages won't work, no MMS, using AT&T. Pie.
moto g7 play, messages won't work, no MMS, using AT&T … read more
VanHilton M
VanHilton M
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I have a Moto Z that won't hold a charge. Plus right now
I have a Moto Z that won't hold a charge. Plus right now can;t connect to Google no sound … read more
Rennan Lui
Rennan Lui
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Associate Degree
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My Moto E4 will not recharge although when I plug it in to
My Moto E4 will not recharge although when I plug it in to its charger it indicates that it is charging. I have checked the pones charging port and the contacts appear to be clean and unbent. … read more
Expert
Expert
I forgot my screen lock on Moto G7 and I either it set up
I forgot my screen lock on Moto G7 and I either it set up with a dummy google account on it in which I don't remember the login or I didn't set one up at all. but I don't want to reset it and risk the… read more
Expert
Expert
Dropped phone, display went black. It was at 14% when
Dropped phone, display went black JA: When did you last charge your phone? Customer: It was at 14% when dropped. Charging now JA: Have you tried a force reboot (pressing and holding the Power button)?… read more
Rennan Lui
Rennan Lui
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Associate Degree
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Charging issues with my new moto z3. I am using my computer
i am using my computer charger (lenovo) with same port. it is 65w and I am having limited success. i have tried the turbo charger in different outlets same result … read more
Richard
Richard
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IT Manager, Consultant
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Hy, from Mexico, I have problems with my Moto Z. It wont
Hy Eric, this is Erick from Mexico, I have problems with my Moto Z. It wont hold the charge, so to poerate it I have to have it on external batery, it does not charge from the auxiliary back battery. … read more
Expert
Expert
I have replaced my Samsung Galaxy S5 (sprint) but I want to
I have replaced my Samsung Galaxy S5 (sprint) but I want to get my contacts and photos off the phone. They were not saved to the cloud. The charging port no longer works so I can't upload data to my c… read more
Harry
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How do I get my droid turbo 2 to charge its dead and it wont
how do I get my droid turbo 2 to charge its dead and it wont even charge or turn on ? … read more
Pete
Pete
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Bachelor's Degree
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My moto z or g is no longer charging. Name is vashon
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Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
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I have a Moto X Turbo. The charging port is not accepting a
I have a Moto X Turbo. The charging port is not accepting a charge. Port is bad, I believe. Charger works on other phones. Is there a fix? Does Moto offer contact chargers that would not need this por… read more
Joel Kalman
Joel Kalman
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Master of Science Degree
670 satisfied customers
I keep getting messages that apps have stopped, such as Google,
I keep getting messages that apps have stopped, such as Google, Google Play, etc. when I turn on my phone. It was working great, and suddenly it started doing this.… read more
Josh
Josh
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Associate Degree
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My Droid Razr Maxx is locked showing Emergency Call. I have
My Droid Razr Maxx is locked showing Emergency Call. I have powered it off and didn't help. I have tried a soft reset by holding down the volume down key and holding the power button until the device … read more
Nick H.
Nick H.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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