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I have a relatively new Kobo Aura (my 3rd) and I do not have
I have a relatively new Kobo Aura (my 3rd) and I do not have my receipt so I was unable to return it to Indigo for service. I got it to work properly for the last two weeks and last night I dropped it… read more
John - Tech Expert
John - Tech Expert
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I can not get my Kobo Aura H20 original to register with my
I can not get my Kobo Aura H20 original to register with my adobe Digital Editions. When I have USB connected into my computer and Digital Editions running, is shows that it is registered and connecte… read more
Shiva
Shiva
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My kobo will not charge. Aura edition 2. It died about a
it died about a month ago, screen froze and nothing happens when I plug it in to my computer … read more
Robin George
Robin George
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Kobo is not connecting with computer - screen has fractured
Kobo is not connecting with computer - screen has fractured version of book cover on it, covering up the page that has the sign; "connect to computer and start charging. … read more
Harry
Harry
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I cannot increase the brightness on my Kobo. I am not sure
I am not sure ... I have had it for quite a while. … read more
Richard
Richard
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I just bought a new Kobo Aura as my old Kobo Glo finally bit
I just bought a new Kobo Aura as my old Kobo Glo finally bit the dust. I don't know what email address my old Kobo was set up with, could be one of three and I definitely don't remember the password *… read more
Suhasini Velu
Suhasini Velu
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My Kobo E Reader is frozen.I cannot get any response from it
my Kobo E Reader is frozen.I cannot get any response from it at all. I"ve tried holding the power button down. nothing happens. I've tried the paperclip in the small hole, nothing happens. Its a Kobo … read more
Richard
Richard
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IT Manager, Consultant
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My Kobo ereader has started to jump ahead so if for
My Kobo ereader has started to jump ahead so if for instances I am readiing the introduction it will suddenly jump to chapter five, hundreds of pages ahead of where I am. very annoying! … read more
Josh
Josh
It Support Specialist
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My screen is blank.Have tried charging for 4 hours.Still
my screen is blank.Have tried charging for 4 hours.Still blank.It is the first Kobo but hasn't been used a lot.Just nought a Kobo Aura H20 so when battery needed charging I decided to use my older one… read more
Josh
Josh
It Support Specialist
Associate Degree
1,869 satisfied customers
I've spent at least six hrs. trying to get help. Incident
Hi Dan , I've spent at least six hrs. trying to get help . Incident 170617-001834 . I bought two books two days ago , payed for them and didn't received them. I'm in Costa Rica now for the next five m… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
10,241 satisfied customers
I bought a kobo aura from Walmart in June 2015 and it has
I bought a kobo aura from Walmart in June 2015 and it has just stopped working. When you turn it on using the top right red bar, the screen comes up with white lines all across it, and it won't open u… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
11,662 satisfied customers
Dropped my kobo e-reader. it fell from the top of couch,
dropped my kobo e-reader. it fell from the top of couch, onto hardwood floor. tried turning it on. NOTHING. tried to plug it in to be charged. NOTHING. what can I do? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
7,008 satisfied customers
I purchased a kobo aura one online in October 2016. It
I purchased a kobo aura one online in October 2016. It locked up and I was helped to unlock it and recover my books. Today it shut off and the power button to take it out of sleep mode or shut it down… read more
Pete
Pete
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Bachelor's Degree
11,662 satisfied customers
I have a new Kobo Glo and have followed the instructions to
I have a new Kobo Glo and have followed the instructions to download and read public library books. I downloaded Adobe Digital Editions to my Mac OS X 10.6.8 (I have Safari 5.1.9.as the browser,) then… read more
Richard
Richard
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IT Manager, Consultant
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I have Kobo Glo and Adobe Digital Editions 2.0. Kobo ereader
I have Kobo Glo and Adobe Digital Editions 2.0. Kobo ereader appears and an ebook is on the bookshelves I have tried to move bookshelf copy to Kobo and it comes up with not able to copy. Please help c… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I dropped my kindle on floor when I dropped off to sleep! It
I dropped my kindle on floor when I dropped off to sleep! It now has a lot of fine lines on it and some of the lettering is distorted so I am unable to get the full page. Is there anything I can do to… read more
Techmedic
Techmedic
Small Business owner
Technical School
1 satisfied customers
I accidently shut off adobe authorization on my Kobo Glo.
I accidently shut off adobe authorization on my Kobo Glo. Can you help me turn it back on? Also the email address on the signin is wrong..it should [email protected] [email protected] do I corr… read more
Richard
Richard
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IT Manager, Consultant
7,008 satisfied customers
Hello, I have a Kobo Vox (bought 1 year ago) and it is no longer
Hello, I have a Kobo Vox (bought 1 year ago) and it is no longer turning on. I know that it has a lot of trouble if the battery is left to run out (happened to me before) but now I can't even access a… read more
Nick H.
Nick H.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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