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I can not get my Kobo Aura H20 original to register with my
I can not get my Kobo Aura H20 original to register with my adobe Digital Editions. When I have USB connected into my computer and Digital Editions running, is shows that it is registered and connecte… read more
Shiva
Shiva
205 satisfied customers
I dropped my kobo flat on the floor three days ago. Now it
I dropped my kobo flat on the floor three days ago. Now it will not turn off or on, I can not get it out of sleep mode. Is there any hope for it?? … read more
Cris
Cris
1,438 satisfied customers
The screen is frozen. It won't let me power on or off, when
The screen is frozen. It won't let me power on or off, when I plug into my computer, nothing happens. I tried to air spray the power button and still nothing. This is the second reader that this has h… read more
Nathan
Nathan
Bachelors of Science
30,120 satisfied customers
I have the Kobo Aura One. 1/2 inch at the top and along the
I have the Kobo Aura One. 1/2 inch at the top and along the right is frozen. It show a less bright version of the screen it was on (a Sleeping screen) when it froze up. Since the top 1/2 inch is froze… read more
Harry
Harry
2,803 satisfied customers
I have found at least 4 books that I have preordered are not
Hi, I have found at least 4 books that I have preordered are not on my Kobo. I have synced it and repaired the account and nothing. Then I got smart and looked at my bank account for the last book at … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
1,141 satisfied customers
Why doesn't kobo not accepting my credit card. Kobo aura
Why doesn't kobo not accepting my credit card JA: What Kobo model do you have? Customer: Kobo aura edition 2 JA: How long has this been going on with your Kobo e-reader? What have you tried so far? Cu… read more
Harry
Harry
2,803 satisfied customers
I want to transfer books from my Kindle to My KOBO AURA. I
I want to transfer books from my Kindle to My KOBO AURA … read more
Cris
Cris
1,438 satisfied customers
My reader won't charge. I have checked the USB and it works,
My reader won't charge. I have checked the USB and it works, so it must be the reader. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,883 satisfied customers
My Kobo E Reader is frozen.I cannot get any response from it
my Kobo E Reader is frozen.I cannot get any response from it at all. I"ve tried holding the power button down. nothing happens. I've tried the paperclip in the small hole, nothing happens. Its a Kobo … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,883 satisfied customers
My Kobo ereader has started to jump ahead so if for
My Kobo ereader has started to jump ahead so if for instances I am readiing the introduction it will suddenly jump to chapter five, hundreds of pages ahead of where I am. very annoying! … read more
Josh
Josh
It Support Specialist
Associate Degree
1,623 satisfied customers
My screen is blank.Have tried charging for 4 hours.Still
my screen is blank.Have tried charging for 4 hours.Still blank.It is the first Kobo but hasn't been used a lot.Just nought a Kobo Aura H20 so when battery needed charging I decided to use my older one… read more
Josh
Josh
It Support Specialist
Associate Degree
1,623 satisfied customers
I've spent at least six hrs. trying to get help. Incident
Hi Dan , I've spent at least six hrs. trying to get help . Incident 170617-001834 . I bought two books two days ago , payed for them and didn't received them. I'm in Costa Rica now for the next five m… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
10,093 satisfied customers
The screen of my AuraH2o is frozen. I have tried resetting
The screen of my AuraH2o is frozen. I have tried resetting it but it didn't help. I can't turn it off. Nothing seems to work. … read more
Randy Boman
Randy Boman
Technician
768 satisfied customers
I cannot get library on home page of new kobo aura h2o, kobo
i cannot get library on home page of new kobo aura h2o … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,883 satisfied customers
I purchased a kobo aura one online in October 2016. It
I purchased a kobo aura one online in October 2016. It locked up and I was helped to unlock it and recover my books. Today it shut off and the power button to take it out of sleep mode or shut it down… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
11,569 satisfied customers
Help! my kobo aura has developed a horizontal strip across
Help! my kobo aura has developed a white horizontal strip across middle of screen. almost like no pixel. wilda alford… read more
Randy Boman
Randy Boman
Technician
768 satisfied customers
I have Kobo Glo and Adobe Digital Editions 2.0. Kobo ereader
I have Kobo Glo and Adobe Digital Editions 2.0. Kobo ereader appears and an ebook is on the bookshelves I have tried to move bookshelf copy to Kobo and it comes up with not able to copy. Please help c… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
Hello, I have a Kobo Vox (bought 1 year ago) and it is no longer
Hello, I have a Kobo Vox (bought 1 year ago) and it is no longer turning on. I know that it has a lot of trouble if the battery is left to run out (happened to me before) but now I can't even access a… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,207 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

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Kriptokrit

Kriptokrit

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Over 6 years of experience in Electronics support service.

fbox

fbox

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Rod

Rod

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Bernie

Bernie

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6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

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Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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