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Can't register newly acquired kindle dx 2nd generation
Can't register newly acquired kindle dx 2nd generation that's been factory reset. Get error message "Your Kindle is unable to connect at this time. Please try again later. If the problem persists, ple… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
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I am trying to re register my Kindle but do not have the
I am trying to re register my Kindle but do not have the need password ***** log into my Amazon account. I think y Kindle is a 3/4th generation … read more
Josh
Josh
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I can't access any of my kindle books because of a dialog
I can't access any of my kindle books because of a dialog box that states"invalid item" protected with DRM, remove and D/L again. Most all were downloaded via wifi. I have turned the device of several… read more
Josh
Josh
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I have a Kindle 6. I c annot get connected to WI Fi..Forgot
I have a Kindle 6. I c annot get connected to WI Fi..Forgot my password. How do I reset it? … read more
Pete
Pete
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Bachelor's Degree
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Books purchased over last 2 weeks can be downloaded to ipad
Books purchased over last 2 weeks can be downloaded to ipad and phone but not kindle. Tried restarting kindle, rebooting modem, no luck… read more
Ashik
Ashik
Android Tech
Master's Degree
1,233 satisfied customers
I can not order a new book. The error message says, "An
I can not order a new book. The error message says, "An error occurred when we tried to process your request. Please contact customer service by visiting www.amazon.com/contact-us. An internet connect… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
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I have gotten rid of my landline's. I have several
I have gotten rid of my landline's. I have several AT&T phones and routers. Is it safe to sell these or is there information and memory on these that I would have to delete first?… read more
Ashik
Ashik
Android Tech
Master's Degree
1,233 satisfied customers
Scrren comes up registration error. Am I to use the password
Scrren comes up registration error. Am I to use the password ***** my internet provider or my Amazon password. My Kindle says I am connected to Linksys… read more
Jason Jones
Jason Jones
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AAS Information Technology
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I changed AT&T wireless services recently. I now have U-verse.
I changed AT&T wireless services recently. I now have U-verse. My Kindle Fire worked fine on the old internet but I am having no luck in getting it to hook up now. It shows the ATT202 choice, but when… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I cannot connect to Wi-Fi. Ive recharged, reset and tried
I cannot connect to Wi-Fi. I've recharged, reset and tried everything suggested. I still cannot connect. My home Wi-Fi works for other devices. Going to another location doesn't work either. Please he… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I need to reset my password XXXXX my kindle. I can order a new
I need to reset my password XXXXX my kindle. I can order a new book elsewhere that has WIFI but can't at home. But, I can read the book downloaded. Is there something wrong with my Kindle? My password… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
I lost my internet connection and cant get it back on. I
I lost my internet connection and can't get it back on. I do have it on my computer (the one I am on now. Can you help?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
My Kindle is constantly asking for network sign on. It also
My Kindle is constantly asking for network sign on. It also is not powering down when idle and the battery gets discharged. Can you help me please?… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
JUST HAD MY INTERNET SERVICE EVAL-TRIED TO SPEED UP-BUT STILL
JUST HAD MY INTERNET SERVICE EVAL-TRIED TO SPEED UP-BUT STILL CAN'T GET KINDLE TO WORK. HAVE NEW ROUTER/KINDLE FIRE AND HAVE LOST CONNECTION-ANY IDEAS WHY?… read more
Nick H.
Nick H.
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Bachelor's Degree
138 satisfied customers
When trying to review any website, a popup security warning
When trying to review any website, a popup security warning shows up. It reads: Your connection to this site may mot be secure: Page URL: http://www.amazon.com etc. The site's security credentials do … read more
Richard
Richard
Android Specialist
IT Manager, Consultant
4,730 satisfied customers
When I downloaded the e-book Id bought, I chose to download
When I downloaded the e-book I'd bought, I chose to download it with Internet Explorer but can't now download it to my Kindle. Is it possible to change browsers or to use Adobe to download it?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
Why does Enter Password pop up every time I open my kindle.
why does Enter Password ***** up every time I open my kindle. It never used to. I have just up-dated my credit card details, maybe I did something then Thank You… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
Recently, I have been unable to connect to wi-fi with my kindle
Recently, I have been unable to connect to wi-fi with my kindle fire. Previously, I have had no trouble at all in connecting but now I get an "error message" saying that it is unable to connect and tr… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
138 satisfied customers
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Answers by Eric

Answers by Eric

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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