Android Devices

Android questions? Ask Android device experts for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Actually nothing wrg with computer. i had linked my phone…

Customer Question
Actually nothing wrg with...

Actually nothing wrg with computer. i had linked my phone with my microsoft acct and something happened to my phone and all my apps disappeared

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Samsunf android amp 2

Technician's Assistant: How long has this been going on with your Samsung phone? What have you tried so far?

2/3 days

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Iam trying to add all my apps

Submitted: 1 month ago.Category: Android Devices
Show More
Show Less
Ask Your Own Android Devices Question
Answered in 3 hours by:
6/28/2018
Android Device Expert: Joel Kalman, Electrical Engineer replied 1 month ago
Joel Kalman
Joel Kalman, Electrical Engineer
Category: Android Devices
Satisfied Customers: 1,070
Experience: I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
Verified

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

Ask Your Own Android Devices Question
Android Device Expert: Joel Kalman, Electrical Engineer replied 1 month ago

What do you mean when you say that you had linked your phone with your Microsoft account? Can you please explain what apps you were using?

Ask Your Own Android Devices Question
Customer reply replied 1 month ago
actually i found what causedthe problem. i thank you all for your help. please cancel this membership. thank you
Android Device Expert: Joel Kalman, Electrical Engineer replied 1 month ago

.

Ask Your Own Android Devices Question
Customer reply replied 1 month ago
Can you please cancel the membership
Android Device Expert: Joel Kalman, Electrical Engineer replied 1 month ago

I will submit a request on your behalf to Customer Service>

Ask Your Own Android Devices Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an android device expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3,199
3,199 Satisfied Customers
Experience: Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Answers by Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,199 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

< Previous | Next >

Related Android Devices Questions
I have my Pandora music on my Android & it won't accept my
I have my Pandora music on my Android & it won't accept my password. So I tried multiple times over multiple days to change it & it won't let me … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
How do I populate the contacts in the phone app and the
How do I populate the contacts in the phone app and the messenger + app on android. All my contacts are stored in Microsoft exchange. I have installed the outlook app and the outlook owa app and they … read more
Joel Kalman
Joel Kalman
Electrical Engineer
1,070 satisfied customers
I used my nokia 832 than 2 years. A couple of months ago it
I used my nokia 832 for more than 2 years. A couple of months ago it stopped charging. So i cant turn it on. I have had to upgrade and get an iphone. How can i recover my old texts and contacts?… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
I have a lenovo yoga tablet 2, running android. I want to show
I have a lenovo yoga tablet 2, running android. I want to show a powerpoint presentation with an embedded vido. The Microsoft Powerpoint version (latest), doesn't run the embedded video. 3 hours with … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Address links to google maps not working in quickoffice (or
Address links to google maps not working in quickoffice (or any other i can find) Andriod 5 note 4… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I am having problem opening microsoft word 2010 Files that
I am having problem opening microsoft word 2010 Files that are accessed thru sugarsync software created on my PC. I am getting an error message saying the file is unreadable or corrupt or html format.… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have a Samsung galaxy. Over the weekend I stopped receiving
I have a Samsung galaxy. Over the weekend I stopped receiving emails from my hotmail acount setup could not finish - authentication failed… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I am trying to set up an exchange activeSync account for my
I am trying to set up an exchange activeSync account for my calander with between my desktop and the htc mobile phone. I get to entering the password, and it always says 'error. Authentication failed.… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
Hello JA: I keep getting notifications on my phone that says
Hello JA: I keep getting notifications on my phone that says "sign in failed". It is only one of my AOL usernames. I am afraid to sign in to this particular account on the computer for fear of someone… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
Hi, I am really frustrated with my Samsung Galaxy 11 . For
Hi, I am really frustrated with my Samsung Galaxy 11 . For the third time, all my emails have disappeared! Twice I have been down to or rang Telecom about this but we have come to the conclusion that … read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
I am having trouble dowloading my Norton360 antivirus on my
I am having trouble dowloading my Norton360 antivirus on my new Samsung Galazy Ace smart phone. I get a message saying. Unable to open new window. maximum # XXXXX windows open. I am just learning this… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
I changed my password XXXXX my computer for gmail. Then because
I changed my password XXXXX my computer for gmail. Then because I was having problems with my android phone, I had to do a factory default reset (for the phone). Now I can't get gmail on my phone. I c… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
Hi I have a new android LG Lucid phone and it doesnt show
Hi I have a new android LG Lucid phone and it doesn't show that I have deleted my AOL messages that I deleted on my home computer. My old android Incredible knew when I had deleted messages on my home… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
I have a Samsung Galaxy Tablet 10.1When I have read e mails
I have a Samsung Galaxy Tablet 10.1 When I have read e mails I have received , they disappear. How can I get them back to refer to them later ? Thank you for your help A D ROBSON… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
HI, I HAVE A SAMSUNG GALAXY EPIC MOBILE PHONE...MODEL NO. SPH-D710....I
HI, I HAVE A SAMSUNG GALAXY EPIC MOBILE PHONE...MODEL NO. SPH-D710....I DOWNLODED A WEATHEWR CHANNEL WIDGET AND THE MARKET APP JUST DISAPPEARED ON ME.... CAN'T LOCATE IT ANYWHERE... TRIED REMOVING THE… read more
TX_Engineer
TX_Engineer
Software Engineer
Bachelor's Degree
55 satisfied customers
I did purchase the Samsung Europa Galaxy cell phone. Ive started
I did purchase the Samsung Europa Galaxy cell phone. I've started to set it up now but in the e-mail it asked my address, the it wants to know what type of account it is...PDP3, IMAP, or Exchange acct… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
My android phone (Evo 3D) keeps changing the icons I place
My android phone (Evo 3D) keeps changing the icons I place on the homescreen from their proper icon to default little green android icon. If you drag the icon to the trash and re-add it it'll be okay … read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
I just bought a Motorola Bravo--android--in order to get and reply to
I just bought a Motorola Bravo--android--in order to get and reply to my outlook email when away from my office. I was told I need to start a gmail acct which I DID do. But no emails have come onto th… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x