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I cant remember my tap pattern and now I cant use my phone…

Customer Question
I cant remember my...

I cant remember my tap pattern and now I cant use my phone(###) ###-####

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Lg stylo2

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

I have just been retrying different taos every 30 seconde I am at 42 tries I keep hoping they will give me a option to redo it but just keeeps telling me to try again in 30 seconds

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

No just want to get back on my phone. waiting for return call from my dr

Submitted: 2 months ago.Category: Android Devices
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Customer reply replied 2 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 2 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 39 minutes by:
5/30/2018
Android Device Expert: Joe, Mechanic replied 2 months ago
Joe
Joe, Mechanic
Category: Android Devices
Satisfied Customers: 7,574
Experience: Auto, Marine and Home Electronics professional. iphone, bluray and home theater setup and repair.
Verified

Hello,

Thank you for allowing me to assist you, my name is Joe and I will be happy to help you with your concern today.

There is no option around the pattern in order to do a forgot or code instead, the phone must be erased or use a software in attempt to unlock such as what is shown here: https://www.forecovery.com/unlock-android/unlock-lg-phone.html

My goal is to give you the best experience possible! I hope I have earned a 5-star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know. Thanks for using justanswer / pearl.com and have a great day!

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Category: Android Devices
Satisfied Customers: 7,574
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Experience: Auto, Marine and Home Electronics professional. iphone, bluray and home theater setup and repair.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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