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I cant remember my tap pattern and now I cant use my phone…

Customer Question
I cant remember my...

I cant remember my tap pattern and now I cant use my phone(###) ###-####

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Lg stylo2

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

I have just been retrying different taos every 30 seconde I am at 42 tries I keep hoping they will give me a option to redo it but just keeeps telling me to try again in 30 seconds

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

No just want to get back on my phone. waiting for return call from my dr

Submitted: 21 days ago.Category: Android Devices
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Customer reply replied 21 days ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 21 days ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 39 minutes by:
5/30/2018
Android Device Expert: Joe, Mechanic replied 21 days ago
Joe
Joe, Mechanic
Category: Android Devices
Satisfied Customers: 7,426
Experience: Auto, Marine and Home Electronics professional. iphone, bluray and home theater setup and repair.
Verified

Hello,

Thank you for allowing me to assist you, my name is Joe and I will be happy to help you with your concern today.

There is no option around the pattern in order to do a forgot or code instead, the phone must be erased or use a software in attempt to unlock such as what is shown here: https://www.forecovery.com/unlock-android/unlock-lg-phone.html

My goal is to give you the best experience possible! I hope I have earned a 5-star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know. Thanks for using justanswer / pearl.com and have a great day!

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Joe, Mechanic
Category: Android Devices
Satisfied Customers: 7,426
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Experience: Auto, Marine and Home Electronics professional. iphone, bluray and home theater setup and repair.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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