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I accidentally locked myself out of my Galaxy S7 Edge and…

Customer Question
I accidentally locked myself...

I accidentally locked myself out of my Galaxy S7 Edge and can ONLY receive calls.

Technician's Assistant: When were you last able to use your Galaxy?

About May 19.

Technician's Assistant: Do you have a Google account linked to the phone?

Yes.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

I have tried several different things with Google and they always say they cannot detect my device.

Submitted: 2 months ago.Category: Android Devices
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Answered in 26 minutes by:
5/30/2018
Android Device Expert: rlafayettevt,
 replied 2 months ago
rlafayettevt
Category: Android Devices
Satisfied Customers: 52
Verified
Is your phone enabled for Android Deivce Manager?
Ask Your Own Android Devices Question
Customer reply replied 2 months ago
I got my phone fixed at Geek Squad.
Android Device Expert: rlafayettevt,
 replied 2 months ago

I'm glad you were able to get that sorted out and find a solution!

In order to close the ticket here however, you will need to agree to the problem resolution and leave a rating.

I love working for JustAnswer as it provides a great portal to provide service to incredible customers like you. Experts here earn a living on customers rating the service we provide. If you could please rate my service when you are available I would appreciate it immensely.

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Category: Android Devices
Satisfied Customers: 52
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