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I just got my phone and it won't send out emails. Stuck in…

Customer Question
I just got my...

I just got my phone and it won't send out emails

Technician's Assistant: Are emails stuck in your outbox or are you receiving an error message?

Stuck in the outbox

Technician's Assistant: Are there any antivirus or firewall settings that could block you from sending mail?

I don't know

Submitted: 2 months ago.Category: Android Devices
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Answered in 36 minutes by:
5/29/2018
Android Device Expert: Ameen Khan, Mobile Expert replied 2 months ago
Ameen Khan
Ameen Khan, Mobile Expert
Category: Android Devices
Satisfied Customers: 758
Experience: IT Specialist
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I will do my best to help you today.

To give you an accurate answer, I have some follow up questions for you:

For which email out is this for? has anything changed on our phone? is your phone connected to wifi?

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Customer reply replied 2 months ago
For my web.com email. This phone was just issued to me. I t is connected to wifi,
Android Device Expert: Ameen Khan, Mobile Expert replied 2 months ago

I see, to get the correct server settings. how do you sign in to your web.com email.. is it by going to www.web.com?

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