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I reset my pattern lock a couple days ago & I've been trying
I reset my pattern lock a couple days ago & I've been trying to remember. I restarted my phone and now I can't get into it & I can't shut it off without the pattern. What can I do? … read more
Josh
Josh
It Support Specialist
Associate Degree
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I have an "edge mini" that has android OS, and has security
i have an "edge mini" that has android OS, and has security features that require it to be plugged into a kiosk system i no longer have access to. it is a mini tablet obtained from prison commissary, … read more
Harry
Harry
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My problem is I have locked out my phome, with screen
Hello, My problem is I have locked out my phome, with screen password ***** … read more
jinsmn
jinsmn
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Diplom
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I HAD NORTON PRotection INSTALed i tryed to sign in and got
i HAD NORTON PRotection INSTALed i tryed to sign in and got locked in … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
204 satisfied customers
It's my other phone. J7sky pro. Since yesterday and I've
It's my other phone JA: What's the brand/model and Operating System (OS) of your smartphone? Customer: J7sky pro JA: How long has this been going on with your smartphone? What have you tried so far? C… read more
Expert
Expert
I am looking for a place in Miami or close to Fort
Hi, I am looking for a place in Miami or close to Fort Lauderdale to have my Zenfone 3 deluxe android repaired. Can you help? … read more
Harry
Harry
2,290 satisfied customers
I got a phone 5 days ago I shut it off to charge it and when
I got a phone 5 days ago I shut it off to charge it and when I turned it backon it said to put in my password ***** i didn't do. my phone is locked i'm an older lady with memory problems that i told t… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
My granddaughter has a galaxy galaxy emerge J3. She has
My granddaughter has a galaxy galaxy emerge J3. She has forgotten her password ***** now is locked out. She doesn't know how to retrieve her password ***** get the phone unlocked … read more
Harry
Harry
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I have a tablet Samsung. Model SM-T350 a put a password on
Model SM-T350 a put a password ***** it and have forgotten what I used and can't access the tablet. It is a couple of years old. … read more
Harry
Harry
2,290 satisfied customers
I have an LG G3 Model of LG-LS990. I got a new phone but I
I have an LG G3 Model of LG-LS990. I got a new phone but I cannot remember the password ***** the LG G3 model. Hard reset is not an option because I am trying to take pictures off my phone. Prior to g… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
Locked out of Acer forgot password, Iconic tab a210, Sorry
Sorry to say 4 years ago then gave up. Did the poer button and volume thing and the clip in hole … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,611 satisfied customers
My problem is with my Samsung Galaxy 7 phone. It is locked
My problem is with my Samsung Galaxy 7 phone. It is locked by "Android Device Manager". Help. … read more
Pete
Pete
Engineer
Bachelor's Degree
9,786 satisfied customers
How do I use Google's "Android Device Manager" program from
How do I use Google's "Android Device Manager" program from my laptop to REMOVE and UNLOCK my Android Smart Phone (Alcatel One Touch Pixie 3)? I lost my Android Smart Phone and thought someone may hav… read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
589 satisfied customers
On Aug. 12th. I bought a Samsung S7 active along with the
Hello. On Aug. 12th. I bought a Samsung S7 active along with the case, the glass shield, the wireless charger, and the SGear watch all from AT&T in Austin, Texas. I was excited to learn that this phon… read more
Rusty
Rusty
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Associate Degree
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I can't unlock my phone as it had a finger lock and now it's
I can't unlock my phone as it had a finger lock and now it's asking for the back up password ***** I have forgotten, I've tried to get the finger lock to the screen by restarting the device but it kee… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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My Android phone is live but I've forgotten the password *****
My Android phone is live but I've forgotten the password ***** want to back up its information on Google Cloud. Is there any way to do this without turning on the phone?… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,611 satisfied customers
Ive got a Sony Xperia Z Tablet and it doesnt recognise the
I've got a Sony Xperia Z Tablet and it doesn't recognise the password ***** just put into it. I've repeatedly put it in, but no joy, it's the first 4 letters of a password ***** always use and I confi… read more
Pete
Pete
Engineer
Bachelor's Degree
9,786 satisfied customers
my 8 year old grandaughter set up her new android tablet a
my 8 year old grandaughter set up her new android tablet a while ago but hasnt used it since she got an ipad 10 months ago,then she dropped her ipad so ive sent it to be mended and she wants to use th… read more
Cris
Cris
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Answers by Eric

Answers by Eric

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Android and Web App Developer, as well as Support Expert for all Mobile Devices.

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Randy Boman

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Kriptokrit

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fbox

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Bernie

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WebGuy101

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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