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A security app on my Android phone locked my phone and

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informed me that I had...
A security app on my Android phone locked my phone and informed me that I had 2 SIM cards. I was aware something odd was going on with my Sony Xperia Android phone because my Google account activity kept saying my flashlight was being used, when I hadn't used it. Also my bank account app kept locking, saying I couldn't remember the password, when I know the password ***** heart and hadnt used it. When I deleted my bank account app, all the screens at once started goin up and down. I'm sure this phone has been hacked, but it is an expensive phone. How can you help me trace this person and et them off my phone. I already tried a factory reset, but to no avail. I'm afraid they might have a software link installed that could duplicate any password ***** any of my apps.
Submitted: 2 months ago.Category: Android Devices
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5/29/2018
Android Device Expert: Harry, IT replied 2 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,818
Experience: IT at Justanswer
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