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My Galaxy S8+ frozen up, I hit power and volume down, it…

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My Galaxy S8+ frozen up...
My Galaxy S8+ frozen up, I hit power and volume down, it reboots after a few seconds freezes again
Submitted: 2 months ago.Category: Android Devices
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Answered in 55 minutes by:
5/27/2018
Android Device Expert: Samuel White, Other replied 2 months ago
Samuel White
Category: Android Devices
Satisfied Customers: 526
Experience: Computer programming. +10 Tech support
Verified

It sounds like the phone is bricked which requires a complete rerset of the device by wiping all the data. To do so:

  • Hold the Volume up, Bixby, and Power buttons at the same time, and keep them held down until you see the Samsung logo.
  • After 30 seconds, you should see the Android Recovery Menu. If your phone boots up as normal, try repeating the previous two steps.
  • Press the Volume down button four times, until Wipe data/Factory reset is highlighted. Select it using the Power button.
  • Press the Volume down button seven times until Yes — delete all user data is highlighted. Select it using the Power button, which triggers the reset process.
  • Once the factor reset is complete, press the Power button and select reboot system now.
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