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I have a Samsung galaxy tab sch-i800. I did a factory reset…

Customer Question
I have a Samsung...

I have a Samsung galaxy tab sch-i800. I did a factory reset on it. When I went to the market place I have to accept the terms but its not giving me any buttons to accept or decline it,

Technician's Assistant: How old is your Galaxy Tab?

Im not to sure, Im guessing 5 6 ears

Technician's Assistant: What have you tried so far with your Galaxy Tab?

I restarted it a few times did a factory reset again. I cleared the cache in the market place, i went into the factory settings by pressing the home up volume and power button as well and reset it from that screen as well.

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

No thank you.

Submitted: 2 months ago.Category: Android Devices
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Answered in 4 hours by:
5/26/2018
Android Device Expert: Harry, IT replied 2 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,828
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 2 months ago
I do.
Android Device Expert: Harry, IT replied 2 months ago

Did you make sure to scroll all the way down? Or open any links if required and scroll down?

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Customer reply replied 2 months ago
I did scroll all the way down. There were no links to click. Once you pick on the market app it takes you online to the terms. I've exit it out a few time all the way and tried to go back in and its still the same.
Android Device Expert: Harry, IT replied 2 months ago

Have you tried another factory reset?

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Customer reply replied 2 months ago
Ive done multiple factory resets. I'm also getting a security warning pop up when I go to the browser
Android Device Expert: Harry, IT replied 2 months ago

Unfortunately, if it did not fix the issue after the factory reset then it is likely an internal failure.

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