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I am getting a blue banner on my phone when I try to up VRBO…

Customer Question
I am getting a...

I am getting a blue banner on my phone when I try to up VRBO Owner app that says Google Smart Lock. I am not able to get in the app on the phone.

Technician's Assistant: Are you logged into your email account on any other devices?

Yes on my laptop.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Not sure. The email address is***@******.***

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not that I am aware of

Submitted: 2 months ago.Category: Android Devices
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Customer reply replied 2 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 2 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 4 hours by:
5/26/2018
Android Device Expert: Harry, IT replied 2 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,832
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Answers by Eric, Developer
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