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Call me at 1-450-641-0299. My ereader kobo Aura does not
my ereader kobo Aura does not open anymore at the page last read when I open the ereader. I have to press on button multiple time before I can read. … read more
Josh
Josh
It Support Specialist
Associate Degree
1,919 satisfied customers
The screen is frozen. It won't let me power on or off, when
The screen is frozen. It won't let me power on or off, when I plug into my computer, nothing happens. I tried to air spray the power button and still nothing. This is the second reader that this has h… read more
Nathan
Nathan
Bachelors of Science
30,401 satisfied customers
I have the Kobo Aura One. 1/2 inch at the top and along the
I have the Kobo Aura One. 1/2 inch at the top and along the right is frozen. It show a less bright version of the screen it was on (a Sleeping screen) when it froze up. Since the top 1/2 inch is froze… read more
Harry
Harry
2,803 satisfied customers
I have found at least 4 books that I have preordered are not
Hi, I have found at least 4 books that I have preordered are not on my Kobo. I have synced it and repaired the account and nothing. Then I got smart and looked at my bank account for the last book at … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
1,141 satisfied customers
I am unable to download the books from the library. I have
I am unable to download the books from the library. I have changed the cable but nothing seems to work, I have shut down my computer and rebooted it, but no luck. I did see a pop up that said my kobo … read more
Randy Boman
Randy Boman
Technician
768 satisfied customers
I have bought a Kobo aura H2O for my mother for Christmas
Hi I have bought a Kobo aura H2O for my mother for Christmas and I'm trying to set it up on my computer for her. I did try to create an account at Kobo from my mother's computer on Sunday but without … read more
Joel Kalman
Joel Kalman
Computer Specialist
Master of Science Degree
670 satisfied customers
I no longer can charge my kobo. Aura I think. I just tried
I just tried today the the charger end that goes into the kobo wouldn't go in. I took it to the stor where I bought it and they couldn't get it in either and told me to call you … read more
Harry
Harry
2,803 satisfied customers
I cannot increase the brightness on my Kobo. I am not sure
I am not sure ... I have had it for quite a while. … read more
Richard
Richard
Android Specialist
IT Manager, Consultant
57,637 satisfied customers
I got a new kobo aura h2o I want to set it up and i would
I got a new kobo aura h2o I want to set it up and i would like to keep my old kobo arc for my husband to use. can i set up a new kobo account for my new one … read more
Richard
Richard
Android Specialist
IT Manager, Consultant
57,637 satisfied customers
I have a kobo aura h2o reaser Factory reset does not work
I have a kobo aura h2o reaser Factory reset does not work Still showing a frozen screen in hybernation mode Doe you have any suggestions to solve this? … read more
Harry
Harry
2,803 satisfied customers
I cannot create an OverDrive account on my new Kobo Aura
I cannot create an OverDrive account on my new Kobo Aura ONE. … read more
Harry
Harry
2,803 satisfied customers
My Kobo E Reader is frozen.I cannot get any response from it
my Kobo E Reader is frozen.I cannot get any response from it at all. I"ve tried holding the power button down. nothing happens. I've tried the paperclip in the small hole, nothing happens. Its a Kobo … read more
Richard
Richard
Android Specialist
IT Manager, Consultant
57,637 satisfied customers
I bought two books Tuesday but they don't show up on my
I bought two books Tuesday but they don't show up on my reader … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
11,671 satisfied customers
I the page i have finished with bookmark and when I return
I mark the page i have finished with bookmark and when I return to read, I get a message "Oops! this document couldn't be opened" … read more
Richard
Richard
Android Specialist
IT Manager, Consultant
57,637 satisfied customers
I just purchased a new Kobo H2o and I can't remember my
I just purchased a new Kobo H2o and I can't remember my password. My previous Kobo H2o died suddenly last night … read more
Richard
Richard
Android Specialist
IT Manager, Consultant
57,637 satisfied customers
I purchased a kobo aura one online in October 2016. It
I purchased a kobo aura one online in October 2016. It locked up and I was helped to unlock it and recover my books. Today it shut off and the power button to take it out of sleep mode or shut it down… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
11,671 satisfied customers
I have a kobo glo that i've had for 2 or 3 years. my usb
hello. i have a kobo glo that i've had for 2 or 3 years. my usb charging cable has loosened and now I have to jiggle the end that plugs into ereader to get a connection. Are replacement parts availabl… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,282 satisfied customers
I have a Kobo ebook reader Aura H2O How can I search in the
I have a Kobo ebook reader Aura H2O How can I search in the books list (like in a text, for a word, title, author) without trying to guess to which page to jump… read more
Ashik
Ashik
Master's Degree
1,575 satisfied customers
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,207 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

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768 satisfied customers

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Kriptokrit

Kriptokrit

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Over 6 years of experience in Electronics support service.

fbox

fbox

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Rod

Rod

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Bernie

Bernie

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6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

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15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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