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Can't unlock phone in order to use. A few days ago. Recently…

Customer Question
Can't unlock phone in...

Can't unlock phone in order to use

Technician's Assistant: When were you last able to use your phone?

A few days ago

Technician's Assistant: Have you tried a Factory Reset? The Phone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

No

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Recently tried unsuccessfully to change to a tap your knock code to unlock

Submitted: 2 months ago.Category: Android Devices
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Answered in 13 hours by:
5/2/2018
Android Device Expert: Harry, IT replied 2 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,609
Experience: IT at Justanswer
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Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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