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I am having trouble getting set up on my grandsons new

Customer Question
I am having trouble...

I am having trouble getting set up on my grandsons new tablet

Technician's Assistant: What's the model of your device? How old is it?

2017 just came in yesterdays mail---trying to register and load apps

Technician's Assistant: What have you tried so far with your Android device?

Tried to set up account and password

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

I have no idea where i messed up

Submitted: 3 months ago.Category: Android Devices
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Answered in 58 minutes by:
4/3/2018
Android Device Expert: Ameen Khan, Mobile Expert replied 3 months ago
Ameen Khan
Ameen Khan, Mobile Expert
Category: Android Devices
Satisfied Customers: 584
Experience: IT Specialist
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I will do my best to help you today.

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Android Device Expert: Ameen Khan, Mobile Expert replied 3 months ago

I'm happy to help fix this. Would you like to do the remote service so i can see and fix this issue OR would you like to tell me more over chat and I can give you some options to try?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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