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Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3204
Experience:  Android and Web App Developer, as well as Support Expert for all Mobile Devices.
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It's locked and can't fix it forgot password. It's an old

Customer Question

It's locked and can't fix it forgot password
JA: When were you last able to use your phone?
Customer: It's an old phone my son needs it
JA: Have you tried a Factory Reset? The Phone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.
Customer: You can't factory restart. I tried resetting it without my password ***** I can't do anything
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: No
Submitted: 7 months ago.
Category: Android Devices
Customer: replied 7 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 7 months ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Richard replied 7 months ago.

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me the make and model of the phone with the issue please?

Thank you