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Is there anything you can help with if child forgot

Customer Question
Is there anything you...

Is there anything you can help with if child forgot password?

Technician's Assistant: What device or product does this involve?

Tablet 10

Technician's Assistant: What's the model of your device? How old is it?

10 vicking pro

Technician's Assistant: What have you tried so far with your Android device?

Just bought yesterday. RCT6K03W13 H1

Submitted: 3 months ago.Category: Android Devices
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Answered in 6 hours by:
4/3/2018
Android Device Expert: Russell H., Service Tech replied 3 months ago
Russell H.
Russell H., Service Tech
Category: Android Devices
Satisfied Customers: 12,788
Experience: 8+ years of professional experience
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Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your tablet computer question.

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Android Device Expert: Russell H., Service Tech replied 3 months ago

That can be recovered from - but at the cost of erasing all personal data on the tablet back to factory values, in other words, returning it to from-the-store condition (which also clears the password ***** it as well.)

This can be done - if you are sure you want to - by (from a Power-OFF status) holding down both the Volume up button, and the Power button, at the same time, to turn On the device, until the RCA logo appears on the screen. That resets and erases it back to factory values.

If this answers your question, please rate my answer. A five-star rating would be appreciated!

If you need more info, or have any comments, use Reply To Expert to respond.

Thanks.

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