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I have a cell phone problem. Samsung Galaxy s8 android. I am
I am locked out because my phone restarted after i added fingerprint log in and it only restarts with pass word and my wife can't remember our Samsung password ***** ***** possible to retrieve it without doing a factory reboot.factory … read more
Samuel White
Samuel White
Owner and Expert Tech
295 satisfied customers
I set up two levels of security which was not a good idea
I set up two levels of security which was not a good idea for me. I had a password ***** with fingerprint. I used the fingerprint mostly, but rebooted phone because of problem opening apps. After whic… read more
Ashik
Ashik
Master's Degree
1,128 satisfied customers
I have an S7 edge that will no longer recognize my 4 digit
I have an S7 edge that will no longer recognize my 4 digit unlock code. Can you help me with that issue?… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
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I have a Galaxy S7 that was reset as a result of exceeding
I have a Galaxy S7 that was reset as a result of exceeding password ***** I am now trying to register the phone with my gmail (again) but I get error message that states "The device was reset. To cont… read more
Randy Boman
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I have a Motorola Turbo. My daughter tried to unlock my
I have a Motorola Turbo. My daughter tried to unlock my phone by guessing my pin. She locked it up, turned it off. Now I can't get passed the GMAIL. It says "This device was reset. To continue, sign i… read more
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Dear my mobile is Note 3 N9005 i forgot my Screen Lock
Dear my mobile is Note 3 N9005 i forgot my Screen Lock Password then i try throw Android Device Manager .. every think Accept and work else Changing Password ( Like: Ring, Recovery message on Screen a… read more
Ashik
Ashik
Master's Degree
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I'm unable to unlock my Samsung Galaxy 5 cell phone. Last
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Randy Boman
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I purchased an LG-4 phone in August. On Sat night I turned
I purchased an LG-4 phone in August. On Sat night I turned off the phone and let it charge fully. Upon turning on the device a message flashed that a software update was being performed, followed by a… read more
ITPeter
ITPeter
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I was having problems with my Samsung note 4 my husband
I was having problems with my Samsung note 4 my husband decided to take his Samsung note 4 and put my chips in his phone. not knowing he was doing that I had all my password ***** in it. he took it to… read more
ITPeter
ITPeter
Engineer
Bachelor's Degree
21,360 satisfied customers
Accidentally I locked my android galasy S3-T999L phone. It
Accidentally I locked my android galasy S3-T999L phone. It asked for password ***** I put one in. I realized my mistake and tried to unlock it but of no use. It asks me for PW and I put in the PW but … read more
Ashik
Ashik
Master's Degree
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i have a samsung galaxy victory and a google account, how can
i have a samsung galaxy victory and a google account, how can i recover the passcode that i cannot seem to enter correctly?… read more
Jason Jones
Jason Jones
AAS Information Technology
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i am trying to use my phone. it is a samsung Galaxy nexus by
i am trying to use my phone. it is a samsung Galaxy nexus by sprint. forgot the password? how do i recover the password?… read more
Nick H.
Nick H.
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I have a samsung galaxy note n7000. My son was playing with
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I fogotton the password XXXXX unlock my screensaver on Samsung
I fogotton the password XXXXX unlock my screensaver on Samsung Galaxy s GT 19000. I want to keep all my data and not do a reset.… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,197 satisfied customers
I cant access my samsung galaxy ace because i cant remember
I cant access my samsung galaxy ace because i can't remember what the gmail address and password XXXXX Is it possible to get around this?… read more
webpagesby22
webpagesby22
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I have a samsung galaxy tab SCHI800BKV. I recently installed
I have a samsung galaxy tab SCHI800BKV. I recently installed a screen lock app. I forgot my password XXXXX now I cant unlock my Tab. I used to have the option of resetting the password XXXXX my email … read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,197 satisfied customers
ive forgotten my google password XXXXX my keypad is now locked
ive forgotten my google password XXXXX my keypad is now locked up. how do i get my phone unlocked???… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,197 satisfied customers
I forgot my password XXXXX my Samsung Galaxy Nexus, after too
I forgot my password XXXXX my Samsung Galaxy Nexus, after too many attempts it says to unlock through signing in through my gmail account. Although my email and password XXXXX correct it is still lock… read more
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Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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