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My Samsung phone is showing a warning that system is heavily…

Customer Question
My Samsung phone is...

My Samsung phone is showing a warning that system is heavily damaged by Four virus. It wants me to tap a "repair fast now" button. Is this legitimate?

Technician's Assistant: What Samsung model do you have?

Galaxy J3 2017

Technician's Assistant: What Operating System (OS) are you running on your Galaxy?

Not sure, should I try to find on phone?. So far I haven't been able to back out of this screen I have the box

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

I have a terms and conditions pamphlet

Submitted: 3 months ago.Category: Android Devices
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Answered in 3 hours by:
3/29/2018
Android Device Expert: Harry, IT replied 3 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,577
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Answers by Eric, Developer
Category: Android Devices
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