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Its not letting me update Google play. Samsungw. Its been…

Customer Question
Its not letting me...

Its not letting me update Google play

Technician's Assistant: What's the brand/model of your phone?

Samsungw

Technician's Assistant: How long has this been going on with your Samsung phone? What have you tried so far?

Its been six months just keep trying to update

Submitted: 3 months ago.Category: Android Devices
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Answered in 6 hours by:
3/29/2018
Android Device Expert: Harry, IT replied 3 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,604
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 3 months ago
Modle sm-s765c Samsung
Customer reply replied 3 months ago
It keeps saying that the sm# ***** ***** working or something like that
Android Device Expert: Harry, IT replied 3 months ago

Please provide the exact error message

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Customer reply replied 3 months ago
No carrier Samsung sm-s765c last used August 29 2017
Android Device Expert: Harry, IT replied 3 months ago

Have you contacted your cell phone carrier?

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Customer reply replied 3 months ago
Straight talk no
Android Device Expert: Harry, IT replied 3 months ago

I would suggest that you contact them since it is showing a no carrier message

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