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It isn't my computer...I can't get emails on my phone, which…

Customer Question
It isn't my...

It isn't my computer...I can't get emails on my phone, which I previously had.

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

I was able, somehow, to access on computer (PC). My phone asks for password ***** I don't recall, and when I acknowledge having forgotten, a dead end.

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I don't know. I had email service up until March 22 at 9:03 PM. Obviously not very experienced or knowledgeable about these tbings

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not that I am aware of.

Submitted: 3 months ago.Category: Android Devices
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Answered in 13 minutes by:
3/27/2018
Android Device Expert: Michael T,
 replied 3 months ago
Michael T
Category: Android Devices
Satisfied Customers: 2,629
Experience: dasdasd
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Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue.

What is the make and model of your phone please?

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