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Can't get into gallery and other programs on note 4

Customer Question
Can't get into gallery...

Can't get into gallery and other programs on note 4 something about screen overlay

Technician's Assistant: What's the brand and model number of your TV? How old is it?

I'm sorry it's a cell phone about 3 years old

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

I'll have to look for it and get back to you

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

A week or so I think it happened during an update from looking on line it's a common problem

Submitted: 4 months ago.Category: Android Devices
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Answered in 4 hours by:
3/27/2018
Android Device Expert: ProTechExper,
 replied 4 months ago
ProTechExper
Category: Android Devices
Satisfied Customers: 12
Experience: Technical Expert at Verizon Wireless
Verified
Screen overlay issues are related to other apps with draw over access.... Here are step by step to resolve https://www.androidpit.com/how-to-fix-screen-overlay-detected-error
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