Android Devices

Android questions? Ask Android device experts for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Its not my tv I would why I keep getting popups on my

Customer Question
Its not my tv...

Its not my tv I would why I keep getting popups on my Samsung phone I cant get rid of them

Technician's Assistant: What Samsung model do you have?

J7

Technician's Assistant: How long has this been going on with your Samsung phone? What have you tried so far?

I got it a week ago it has always don this

Submitted: 3 months ago.Category: Android Devices
Show More
Show Less
Ask Your Own Android Devices Question
Answered in 11 hours by:
3/28/2018
Android Device Expert: Harry, IT replied 3 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,641
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Android Devices Question
Customer reply replied 3 months ago
Not
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an android device expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3,199
3,199 Satisfied Customers
Experience: Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Answers by Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,199 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

< Previous | Next >

Related Android Devices Questions
I recently lost my calendar data that had been on my phone
Good afternoon Pearl I recently lost my calendar data that had been on my phone forever. The strange part is that my Samsung Galaxy j7 did not lose all of the information and I can't figure out why my… read more
Harry
Harry
IT
2,641 satisfied customers
My brother just got a samsung J7 and it is saying "phone not
My brother just got a samsung J7 and it is saying "phone not activated", what does that mean? He's now had the phone for over 2 weeks and this is the first time this is happening. … read more
Samuel White
Samuel White
Owner and Expert Tech
264 satisfied customers
Need a question to be answered. going to a bad diviorce and
need a question to be answered. going to a bad diviorce and need to know about things on my cell phone. maybe you can answer them. … read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
1,504 satisfied customers
I have not been able to used my phone for over a week.
I have not been able to used my phone for over a week … read more
Harry
Harry
IT
2,641 satisfied customers
Trying to transfer a calendar from Samsung Relay S to new
Trying to transfer a calendar from Samsung Relay S to new Samsung J7 but no success. Can you advise me if such is possible? … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
51 satisfied customers
Cannot delete photos from my phone gallery since google
Cannot delete photos from my phone gallery since google photo was installed … read more
Harry
Harry
IT
2,641 satisfied customers
My phone erased itself 3 am Saturday morning. Went to store
my phone erased itself 3 am Saturday morning. Went to store where I purchased phone and to make a long story short was told this was a samsung problem and I have to go to them to get it fixed. The nea… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I'm trying to change password. I had a 6plus edge now I got
I'm trying to change password JA: What device or product does this involve? Customer: Ok I had a 6plus edge now I got a j7 JA: What's the brand and model of your computer? And the Operating System (OS… read more
Harry
Harry
IT
2,641 satisfied customers
Not my TV, my cell phone. Any number I try to call says
Not my TV, my cell phone. Any number I try to call says Emergency Calls Only … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
How can I get a tutorial on the J7 smart phone. Samsung J7
Just bought them from Verizon, now need to know how to operate them … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have a Samsung J7cell phone that is acting up and losing
i have a Samsung J7cell phone that is acting up and losing pictues that I take? … read more
Harry
Harry
IT
2,641 satisfied customers
Unwanted ads are appearing on my opening screen (Android v
Unwanted ads are appearing on my opening screen (Android v 6.0.1). Some of the pics are sexually suggestive (not porn, just suggestive). How can I eliminate them? My young kids use my phone a lot, and… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Well about a week ago I noticed a month, date and year of
Well about a week ago I noticed a month, date and year of 2-28-2016 turn up on the screen next to the person's name I talk to. … read more
Harry
Harry
IT
2,641 satisfied customers
I cant remember the password for my phone i can get in using
I cant remember the password ***** my phone i can get in using fingerprint but don't remember ever setting a password … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have LG-G4 phone. In July, my original phone (same model)
I have LG-G4 phone. In July, my original phone (same model) totallystopped working, and I was sent a replacement (refurb) by the warranty center. Now, the replacement will just get hot and freeze up, … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
My granddaughter has her phone j7 v locked up and I need to
my granddaughter has her phone j7 v locked up and I need to talk to someone personally … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have a Samsung Galaxy Android, Recently I lost my whole
Hello.. I have a Samsung Galaxy Android, Recently I lost my whole account like Google, all the apps on my system. Forgot my password ***** cant get back into my account. I cant receive calls or text, … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have a samsung galaxy Ace. 1. How do I retrieve a text
I have a samsung galaxy Ace. 1. How do I retrieve a text message saved to the sim card ? 2. can I transfer text messages into a folder? I could do this with my old samsung jet.… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x