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My LG Phoenix 3 cell phone was running low on data my

Customer Question
Ok my LG Phoenix 3...
Ok my LG Phoenix 3 cell phone was running low on data my original plan was 45$ plan well it said I was dwn to 700 s.t. m.b. of data I added a 60$ att prepaid card which I shouldn't of had to add anything to the 5th of April well I went to clean my data and its as if I didn't add the card plz advise me how to fix this issue
Submitted: 3 months ago.Category: Android Devices
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Customer reply replied 3 months ago
How long does this take , I didn't just pay 5$ to sit here and wait its not a hard ? And if no answer I'd like a refund and I'm Dixon not to be us in att prepaid if this doesn't get settled than I want a 60 $ refund for the card I bought and added that's not showing
Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 2 hours by:
3/25/2018
Android Device Expert: ProTechExper,
 replied 3 months ago
ProTechExper
Category: Android Devices
Satisfied Customers: 11
Experience: Technical Expert at Verizon Wireless
Verified
For this issue you would need to contact your service provider. They will be able to see the card associated with your number. Your phone just removes phone data not account data
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Android Device Expert: Michelle-Mod, Moderator replied 3 months ago
Michelle-Mod
Michelle-Mod, Moderator
Category: Android Devices
Satisfied Customers: 12
Experience: Moderator
Verified
Hi:
I'm Michelle and I’m a moderator for this topic. It looks like your question may have been meant for a different company, your cell phone provider.
We, JustAnswer, match people with questions to Experts with answers in areas like Health, Pets, Computers, Taxes, Cars, Financial, Legal, Home Improvement and more.
Oftentimes, the Experts can help with a question like yours or I would be happy to try to assist you in finding the web address of the company you are looking for if you can confirm that for me.
Please let me know if you want to continue or cancel your question and I'm happy to further assist you.
Thank you,
Michelle~Moderator
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