Android Devices

Android questions? Ask Android device experts for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I factory restored my Iconia 1 7 and now I can't get in

Customer Question
I factory restored my...

I factory restored my Iconia 1 7 and now I can't get in becuae it asks for a password ***** dont have

Technician's Assistant: When did you last change the password ***** passcode to your Iconia?

Not since I first set it uo about 3 mionths ago

Technician's Assistant: Is there a Gmail address linked to your device?

Yes

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

I might have started to et it up and then quit becuase i wanted to chekc something. I need to factory restore again if I can

Submitted: 3 months ago.Category: Android Devices
Show More
Show Less
Ask Your Own Android Devices Question
Answered in 3 hours by:
3/25/2018
Android Device Expert: Harry, IT replied 3 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,606
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Android Devices Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an android device expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3,199
3,199 Satisfied Customers
Experience: Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Answers by Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,199 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

< Previous | Next >

Related Android Devices Questions
Forgot password pattern on galileo pro tablet cant get in.
forgot password ***** on galileo pro tablet cant get in … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Performed a factory reset on my ASUS Nextus 7 tablet and am
Performed a factory reset on my ASUS Nextus 7 tablet and am getting an authentication problem after connecting to my Wi network. The screen remains blank and fails to load the operating system Icons. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,151 satisfied customers
I was given a tablet as a gift from my daughter from
I was given a tablet as a gift from my daughter from Walmart.. I believe it was refurbished. when it comes up, the dots for a password ***** up, and I can"t get on.. how do I pass this to get on and s… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have a Transformer Prime TF201 that I purchased in March
I have a Transformer Prime TF201 that I purchased in March 2012. It runs so incredibly slow that it is painful to use. I use it primarily for email, reading books and magazine, and watching Netflix. T… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
I cannot use my Acer Iconia A3 Tablet. It asks me to draw a
I cannot use my Acer Iconia A3 Tablet. It asks me to draw a pattern, which I have no idea what it is, then after so long it asks if I forgot my password. I've tried every password *****'ve had in the … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
My husband passed away 9 months ago he bought me my kindle
My husband passed away 9 months ago he bought me my kindle and I have tried his pass words and none of them connect What do I do… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I purchased a nook HD last July. the sales person in a town
I purchased a nook HD last July. the sales person in a town 100 miles away, set it up and had me install a password ***** I have never been able to recall and so I need help to access my nook.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
my kindle will not connect to the internet Have tried in several
my kindle will not connect to the internet Have tried in several places, no luck. Also in my frustration have pushed something, and all my books, songs, etc are gone.… read more
toughguy
toughguy
Master\u0027s Degree
210 satisfied customers
Reset your phone back to factory settings 1. I Taked battery
Reset your phone back to factory settings 1. I Taked battery out and put it back in. 2. Press and hold down Home (big button) + Power buttons at the same time. 3. Keep holding until I see the ANDROID … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
My new samsung s4 dont want to except my old pin that i have
My new samsung s4 dont want to except my old pin that i have been using for a month. Now i cannot log in to phone. Please help… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I have a Kindle (keyboard) purchased in UK and now in Australia.
I have a Kindle (keyboard) purchased in UK and now in Australia. Switched it on a couple of days ago and it asked me to register(had it 2yrs now never been asked before) So I registered it & now on po… read more
Josh
Josh
It Support Specialist
Associate Degree
5,151 satisfied customers
I cant access my samsung galaxy ace because i cant remember
I cant access my samsung galaxy ace because i can't remember what the gmail address and password XXXXX Is it possible to get around this?… read more
webpagesby22
webpagesby22
Server Engineer
High School or GED
138 satisfied customers
My Samsung Galaxy Nexus, running on Android 4.0.4, just crashed
My Samsung Galaxy Nexus, running on Android 4.0.4, just crashed today and cannot restart. During restart it will loop through the google word logo sequence, followed by the flashy roatating trapezoids… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I have the Galaxy 2, with a four digit security code. I had
I have the Galaxy 2, with a four digit security code. I had my phone in my pocket for a while, then when I took it out and tried to unlock it, the password XXXXX changed. I tried typing in my code but… read more
Kriptokrit
Kriptokrit
Technician
723 satisfied customers
A855 is locked (too many pattern attempts) and date/time are
A855 is locked (too many pattern attempts) and date/time are not correct. Can't log in to phone… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
Hello,Ive just purchased a Kindle Fire. Its asking me for
Hello, I've just purchased a Kindle Fire. It's asking me for a paswword yo my wireless acount. I can't rememger this as the account was set up two years ago, What do I dO??? [email protected]… read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
I got locked out of my Transformer and it says i do not have
I got locked out of my Transformer and it says i do not have the right username/password. how do i reset it with out unlocking it.… read more
Kriptokrit
Kriptokrit
Technician
723 satisfied customers
I have an acer iconia 500. I had mobileiron installed hoping
I have an acer iconia 500. I had mobileiron installed hoping to get email from work with touchdown. Work changed their policy. I uninstalled mobileiron because it was crashing. but after rebooting the… read more
webpagesby22
webpagesby22
Server Engineer
High School or GED
138 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x