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For some unknown reason I have lost my Wi-Fi connection to…

For some unknown reason...

For some unknown reason I have lost my Wi-Fi connection to my kindle Fire . I still have it to my laptop. How do I get it back?

Technician's Assistant: How old is your Kindle Fire?

6 months

Technician's Assistant: What have you tried so far with your Kindle Fire?

I have tryed the method suggested on the Kindle. I am told there are no connection listed.

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

I don't know very much about this.

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Customer reply replied 4 months ago
I am told there are no saved networks available. Although I have those networks on my laptop setting next to my Kindle. It has worked well until yesterday.
Answered in 38 minutes by:
3/24/2018
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,821
Experience: IT at Justanswer
Verified

Hello:

Please press and hold down the power button for 25-30 seconds until the Kindle restarts
If that does not work, then please respond back and let me know so I can continue to troubleshoot.

Ask Your Own Android Devices Question
Customer reply replied 4 months ago
Wi-Fi is working

Awesome!

Please use the star rating at the top to rate our session as 5 stars and press Submit

Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,821
Experience: IT at Justanswer
Verified
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