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My kindle fire will not connect to the wi-fi. My wife's
my kindle fire will not connect to the wi-fi JA: Does your network appear in the Wi-Fi list on your Kindle Fire? Customer: yes, my wife's works fine JA: Are other devices (computer, tablet, etc.) conn… read more
Randy Boman
Randy Boman
Technician
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My Fire HD 8 has started to drop the wifi connection after
My Fire HD 8 has started to drop the wifi connection after connecting. I even tried with a Hot Spot. It shows an excellent signal then drops it anyway. Can you help? … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
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When I go to wireless it says Wi-Fi is turned on but not connected
When I go to wireless it says Wi-Fi is turned on but not connected to a network. When I tried to select the network it says Authenticity Problem. Can't get connected and still having low storage messa… read more
Expert
Expert
I lost my kindle WiFi....how do I reconnect? Kindle Fire.
I'm not sure...Just realized purchased books are in Amazon library but not downloading to Kindle. Probably about a month or so. … read more
Randy Boman
Randy Boman
Technician
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My kindle fire is off line how do I et back on line? It is a
My kindle fire is off line how do I et back on line? … read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
I am not receiving books to my kindle but I am to my I pad.
I am not receiving books to my kindle but I am to my I pad. I have recently changed my wi fi address. Is this the problem? If so how do I rectify it?… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
I have a first generation kindle fire and several days ago
I have a first generation kindle fire and several days ago it quit the wifi connection and I can't get it to reconnect. Any suggestions?… read more
Randy Boman
Randy Boman
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My Kindle is a keyboard model that I have had a long time,
My Kindle is a keyboard model that I have had a long time, and love it. I tried to download several books from the kindle store, and cannot receive them. what to do.… read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
I cannot get on my new Kindle Fire. It says I have to sign
I cannot get on my new Kindle Fire. It says I have to sign on to my wi-fi provider but then it times me out oor just stops and gives me the sign on screen again. I am so frustrated. One time I did get… read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
My computer went off line and when it was restored my Kindle
My computer went off line and when it was restored my Kindle no longer connects to the internet. How do I recover?… read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
When I try to connect to the web I get a message that it is
When I try to connect to the web I get a message that it is "unable to connect to NE5Z1" which is my wi fi signal.… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor's Degree
122 satisfied customers
I just switched from Verizon to Comcast and now I can"t get
I just switched from Verizon to Comcast and now I can"t get email on my Kindle.."no internet connection"… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
My Fire will not attempt to connect to WiFi and does not display
My Fire will not attempt to connect to WiFi and does not display my previously downloaded videos. I have attempted the 'hard reset' with 30 sec button hold with no success.… read more
John
John
Bachelor's Degree
5,547 satisfied customers
i cant get my kindle fire to connect to my home wifi it comes
i can't get my kindle fire to connect to my home wifi it comes back with incorrect password… read more
John
John
Bachelor's Degree
5,547 satisfied customers
Unable to connect kindle fire to Mac OSX with airport. Computer
Unable to connect kindle fire to Mac OSX with airport. Computer is connected to internet with Ethernet (dynamic), airport is on. Kindle unable to connect to network.… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
Trying to enter password XXXXX start up new Kindle Fire. Password
Trying to enter password XXXXX start up new Kindle Fire. Password XXXXX seven letters and two numbers. Getting message "Unable to connect to Wi-Fi Network." Our wireless network is okay for our two co… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
I just purchased my kindke fire today and cannot get it to
I just purchased my kindke fire today and cannot get it to go on wifi. it shows maddox is locked and suddenlink.net-72f5 is locked… read more
Randy Boman
Randy Boman
Technician
729 satisfied customers
I am trying to set up a new Kindle Fire on my wireless internet,
I am trying to set up a new Kindle Fire on my wireless internet, but it won't connect. It keeps saying "attempting" on the network I am using for my laptop (currently in use right now!) Is there some … read more
John
John
Bachelor's Degree
5,547 satisfied customers
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Answers by Eric

Answers by Eric

Developer

3,197 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

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Over 6 years of experience in Electronics support service.

fbox

fbox

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Experience in game, phone, android development and usage.

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Rod

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Communications Engineer

Bernie

Bernie

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6+ years exp, Electronic Systems Professional Alliance

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WebGuy101

Customer Service

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Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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