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IIIIIIIIIIII WAS LOOKING THROUGH MESSAGES AND WANTED TO SAVE…

Customer Question
IIIIIIIIIIII WAS LOOKING THROUGH...

IIIIIIIIIIII WAS LOOKING THROUGH MESSAGES AND WANTED TO SAVE A MESSAGE AND HIT LOCK INSTEAD AND NOW i CANT EVEN SEE THE PHONE NUMBER . wHERE DID THEY GO?

Technician's Assistant: When did you last change the password ***** passcode to your device?

I HAVEN'T.

Technician's Assistant: Is there a Gmail address linked to your device?

Yes but the service is off because this is an old phone

Technician's Assistant: Anything else you want the Android Expert to know before I connect you?

I would like him to understand that the phone has no service and the messages from one person are locked away in therte somewhere...please

Submitted: 4 months ago.Category: Android Devices
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Answered in 2 hours by:
3/24/2018
Android Device Expert: Joel Kalman, Electrical Engineer replied 4 months ago
Joel Kalman
Joel Kalman, Electrical Engineer
Category: Android Devices
Satisfied Customers: 1,028
Experience: I am an MIT graduate with a Master of Science degree in Electrical Engineering from UC Berkeley.
Verified

Hello. I am pleased to assist you today. My name is ***** ***** I can help you solve your problem.

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Android Device Expert: Joel Kalman, Electrical Engineer replied 4 months ago

What are the make and model of your smartphone?

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