Android Devices

Android questions? Ask Android device experts for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Is it possible if someone knew your google drive information…

Customer Question
Is it possible if...

Is it possible if someone knew your google drive information and your backup was on that that they could f**k with your phone?

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

HTC Desire Pro 10 - latest update

Technician's Assistant: How long has this been going on with your Desire? What have you tried so far?

I’ve rebooted and factory reset 3 times

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

It’s been going on for about 2 days since I logged into my older gmail account. Now every single account I had has been deleted amazon, all google accounts, Facebook instagran

Submitted: 4 months ago.Category: Android Devices
Show More
Show Less
Ask Your Own Android Devices Question
Answered in 30 minutes by:
3/23/2018
Android Device Expert: Harry, IT replied 4 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,821
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Android Devices Question
Customer reply replied 4 months ago
I do.
Android Device Expert: Harry, IT replied 4 months ago

If they knew your account information, they can't really mess with your phone.

Deleting your Amazon account or Facebook is not possible unless you used the same password.

Ask Your Own Android Devices Question
Customer reply replied 4 months ago
They didn’t know any of that information all of it was new. And that wasn’t my question. I asked if it was possible if someone could add something to your backup files that are stored on Drive and when you end up resetting the phone the malware or whatever the hell its called is installed on the phone. That way they can see all that you do on the phone
Android Device Expert: Harry, IT replied 4 months ago

No, it doesn't work like that.

Ask Your Own Android Devices Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an android device expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Answers by Eric Your Own Question
Answers by Eric
Answers by Eric
Answers by Eric, Developer
Category: Android Devices
Satisfied Customers: 3,199
3,199 Satisfied Customers
Experience: Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Answers by Eric is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Answers by Eric

Answers by Eric

Developer

3,199 satisfied customers

Android and Web App Developer, as well as Support Expert for all Mobile Devices.

Randy Boman

Randy Boman

Technician

729 satisfied customers

Android Tech

Kriptokrit

Kriptokrit

Technician

723 satisfied customers

Over 6 years of experience in Electronics support service.

fbox

fbox

Engineer

84 satisfied customers

Experience in game, phone, android development and usage.

Rod

Rod

Engineer

37 satisfied customers

Communications Engineer

Bernie

Bernie

Android Tech

23 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

WebGuy101

WebGuy101

Customer Service

15 satisfied customers

Android user from the beginning. Own several Android devices

< Previous | Next >

Related Android Devices Questions
I have two Android Tracfones. The older one, Galaxy Grand
I have two Android Tracfones. The older one, Galaxy Grand Prime, connects to my home wife TP-Link router, model TL-WR841N, Ver 9.0. However, it says on the phone that facebook is connected through TP-… read more
Harry
Harry
IT
2,821 satisfied customers
Recently my HTC M8 received an anonymous text message with
Hi, So recently my HTC M8 received an anonymous text message with no details of the sender (no phone number), since then some of the applications i use such as facebook at times show that i have been … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
549 satisfied customers
I need to restore factory settings and remove user data from
I need to restore factory settings and remove user data from my RCA Voyager Tablet. The examples I see on youtube video to do this has a robot with a red triangle. When I initiate reboot there is no r… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My Samsung galaxy S6 wont recognise my finger print or
my Samsung galaxy S6 wont recognise my finger print or backup password :( so i'm locked out HELP!!!!… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I had 2 google accounts and thought I had deleted them so I
I had 2 google accounts and thought I had deleted them so I set up a 3rd Google account but cannot synchronize it to my Android cell phone. I keep getting message like Authentication failed or Google … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
My Nexus 6 did not pull the entire address book from Google.
My Nexus 6 did not pull the entire address book from Google. What mechanism is in place to make this happen? Gmail mirrors what is in the Nexus 6 address book. My previous phone, HTC One Max, pulled a… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I can't log into Facebook via single sign in. I'm trying to
I can't log into Facebook via single sign in. I'm trying to access my Facebook albums via my gallery on samsung galaxy s3… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I mistakenly deleted the Kindle app from my android, along
I mistakenly deleted the Kindle app from my android, along with all of the e-books I had purchased from Amazon. Can I retrieve it?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
Hey, I got back my htc one from maintance. before maintance
Hey, I got back my htc one from maintance. before maintance i backed up all my data via google account. now when i try to restore from google account from scratch it doesnt give me an option do add go… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
How do I backup my 8800 contacts and apps as I have an android.process
How do I backup my 8800 contacts and apps as I have an android.process.acore error message with anything to do with my contact list? The "move to SD card" button is grayed out in my manage application… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
cant remember password XXXXX android phone had trouble gmail taking
cant remember password XXXXX android phone had trouble gmail taking my password XXXXX I set up my account even the username to I had to sign in with alnet email account just got my phone friday (pleas… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
Entries added on my google calendar app on my HTC One X (android)
Entries added on my google calendar app on my HTC One X (android) do not reliably show up/sync with my Gmail calendar on my desktop. I have confirmed I am adding calendar entries on the phone to the c… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My HTC mobile phone will not allow me to sync with my PC. W
My HTC mobile phone will not allow me to sync with my PC. When I try to sync it tells me that 'the device does not have enough memory' although the screen is telling me that it has 3.4GB free space. T… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor\u0027s Degree
76 satisfied customers
Hi, I have a htc desire s s510e phone. Bought in February 2012.
Hi, I have a htc desire s s510e phone. Bought in February 2012. Did one software update and since then when 2 of my kids phone me, and the screen is locked, when i unlock it force closure and crahes??… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
I can send sms but cant receive. When i put a different sim
I can send sms but cant receive. When i put a different sim in the phone, same problem while previous sim put into a different phone can now receive. Its got to be my phone. I tried clearing the cache… read more
WebGuy101
WebGuy101
Customer Service
Master Certified Tech Support Pro
15 satisfied customers
I have an HTC Desire phone. When I try to log in to Gmail,
I have an HTC Desire phone. When I try to log in to Gmail, an old deleted account comes up and wants a password. How do I delete this old username off my phone so I can enter my new one and password? … read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor\u0027s Degree
76 satisfied customers
My HTC desire continually decides to turn itself off for no
My HTC desire continually decides to turn itself off for no apparent reason. Also another problem which started today. I answer the phone,then it goues dead for about 2 seconds but it remains connecte… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor\u0027s Degree
76 satisfied customers
i have a htc sense and i have registered with googlemail on
i have a htc sense and i have registered with googlemail on it to download apps and other stuff.but now it comes up with google sign in with my user name but i cant remember what my password XXXXX can… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,199 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x