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Looking for lollipop for SM-N915T. Since 2016 but I having
since 2016 but I having issues with marshmallow so I want go back to an older stock firmware if possible … read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,202 satisfied customers
I have two Android Tracfones. The older one, Galaxy Grand
I have two Android Tracfones. The older one, Galaxy Grand Prime, connects to my home wife TP-Link router, model TL-WR841N, Ver 9.0. However, it says on the phone that facebook is connected through TP-… read more
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Recently my HTC M8 received an anonymous text message with
Hi, So recently my HTC M8 received an anonymous text message with no details of the sender (no phone number), since then some of the applications i use such as facebook at times show that i have been … read more
jeffreybongers
jeffreybongers
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I need to restore factory settings and remove user data from
I need to restore factory settings and remove user data from my RCA Voyager Tablet. The examples I see on youtube video to do this has a robot with a red triangle. When I initiate reboot there is no r… read more
Richard
Richard
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My Samsung galaxy S6 wont recognise my finger print or
my Samsung galaxy S6 wont recognise my finger print or backup password :( so i'm locked out HELP!!!!… read more
Ashik
Ashik
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I had 2 google accounts and thought I had deleted them so I
I had 2 google accounts and thought I had deleted them so I set up a 3rd Google account but cannot synchronize it to my Android cell phone. I keep getting message like Authentication failed or Google … read more
Pete
Pete
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Bachelor's Degree
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My Nexus 6 did not pull the entire address book from Google.
My Nexus 6 did not pull the entire address book from Google. What mechanism is in place to make this happen? Gmail mirrors what is in the Nexus 6 address book. My previous phone, HTC One Max, pulled a… read more
Richard
Richard
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I can't log into Facebook via single sign in. I'm trying to
I can't log into Facebook via single sign in. I'm trying to access my Facebook albums via my gallery on samsung galaxy s3… read more
Richard
Richard
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I mistakenly deleted the Kindle app from my android, along
I mistakenly deleted the Kindle app from my android, along with all of the e-books I had purchased from Amazon. Can I retrieve it?… read more
Nick H.
Nick H.
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138 satisfied customers
Hey, I got back my htc one from maintance. before maintance
Hey, I got back my htc one from maintance. before maintance i backed up all my data via google account. now when i try to restore from google account from scratch it doesnt give me an option do add go… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
cant remember password XXXXX android phone had trouble gmail taking
cant remember password XXXXX android phone had trouble gmail taking my password XXXXX I set up my account even the username to I had to sign in with alnet email account just got my phone friday (pleas… read more
Nick H.
Nick H.
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Bachelor's Degree
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Entries added on my google calendar app on my HTC One X (android)
Entries added on my google calendar app on my HTC One X (android) do not reliably show up/sync with my Gmail calendar on my desktop. I have confirmed I am adding calendar entries on the phone to the c… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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My HTC mobile phone will not allow me to sync with my PC. W
My HTC mobile phone will not allow me to sync with my PC. When I try to sync it tells me that 'the device does not have enough memory' although the screen is telling me that it has 3.4GB free space. T… read more
Waitongu2
Waitongu2
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Hi, I have a htc desire s s510e phone. Bought in February 2012.
Hi, I have a htc desire s s510e phone. Bought in February 2012. Did one software update and since then when 2 of my kids phone me, and the screen is locked, when i unlock it force closure and crahes??… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,202 satisfied customers
I can send sms but cant receive. When i put a different sim
I can send sms but cant receive. When i put a different sim in the phone, same problem while previous sim put into a different phone can now receive. Its got to be my phone. I tried clearing the cache… read more
WebGuy101
WebGuy101
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Master Certified Tech Support Pro
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I have an HTC Desire phone. When I try to log in to Gmail,
I have an HTC Desire phone. When I try to log in to Gmail, an old deleted account comes up and wants a password. How do I delete this old username off my phone so I can enter my new one and password? … read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor's Degree
122 satisfied customers
My HTC desire continually decides to turn itself off for no
My HTC desire continually decides to turn itself off for no apparent reason. Also another problem which started today. I answer the phone,then it goues dead for about 2 seconds but it remains connecte… read more
Waitongu2
Waitongu2
Sr. Application Support Eng
Bachelor's Degree
122 satisfied customers
i have a htc sense and i have registered with googlemail on
i have a htc sense and i have registered with googlemail on it to download apps and other stuff.but now it comes up with google sign in with my user name but i cant remember what my password XXXXX can… read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,202 satisfied customers
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Answers by Eric

Answers by Eric

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Android and Web App Developer, as well as Support Expert for all Mobile Devices.

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Kriptokrit

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Bernie

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WebGuy101

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Android user from the beginning. Own several Android devices

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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