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I have a HTC PHONE THAT HAS BEEN LOST IN A SOFA AT ABOUT 2/3…

Customer Question
I have a HTC...

I have a HTC PHONE THAT HAS BEEN LOST IN A SOFA AT ABOUT 2/3 YEARS. I CHARGED IT UP AND IT LOADS UP FINE, BUT WE CAN'T REMEMBER OUR GOOGLE PROFILE INFORMATION FOR THIS PHONE THAT BELONG TO MY GRANDAUGHTER. I TRIED TO OPEN IT USING INFORMATION ON MY CURRENT GOOGLE PROFILE BUT NOTHING WORKS. PLEASE HELP ME

Technician's Assistant: What HTC model do you have?

HtcD100LVW

Technician's Assistant: How long has this been going on with your HTC phone? What have you tried so far?

Every since i found in my basement sofa a little while ago

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Can he sync it to my current account?

Submitted: 3 months ago.Category: Android Devices
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Answered in 3 hours by:
3/23/2018
Android Device Expert: Harry, IT replied 3 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,602
Experience: IT at Justanswer
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