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Actually it's my phone. When the voice mail comes on, it…

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Actually it's my phone...

Actually it's my phone. When the voice mail comes on, it isnt letting people leave a message on the phone. It is sending a written transcription to my work email address! HELP!!

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Usually on my phone thru the google icon

Technician's Assistant: What troubleshooting have you tried?

Ive gone to the AT&T phone store. No idea, theysaid. I had a phone number thru google awhile back which I never used. It was supposed to forward messages to my Android. Could that have something to do with it?

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

UM, I just want to get rid of it forwarding my messages and receive them once more on my phone

Submitted: 4 months ago.Category: Android Devices
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Answered in 4 hours by:
3/23/2018
Android Device Expert: Harry, IT replied 4 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,828
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Android Device Expert: Harry, IT replied 4 months ago

What is the make/model of the phone?

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