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I am trying to set up the harmony on my SAMAUNG galexty 7…

Customer Question
I am trying to...

I am trying to set up the harmony on my SAMAUNG galexty 7 and all it has done for an hour is spin

Technician's Assistant: What Operating System (OS) are you running on your Galaxy?

I®really don't know

Technician's Assistant: How long has this been going on with your Galaxy? What have you tried so far?

I try to connective hub but it just spins and says please wait

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Android version 7

Submitted: 3 months ago.Category: Android Devices
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Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 3 months ago
you can take over and fix it
Customer reply replied 3 months ago
yo need to fix this because you have done nothing yet
Customer reply replied 3 months ago
When I try to hook up to the Hub on my phone it gets to the add devices it stinks
Answered in 5 hours by:
3/23/2018
Android Device Expert: Harry, IT replied 3 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,581
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 3 months ago
Help
Android Device Expert: Harry, IT replied 3 months ago

Please restart your phone and see if the issue continues

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