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I am trying to download an e-book on my kindle fire and it
I am trying to download an e-book on my kindle fire and it keeps saying there is an issue with billing. I have a credit card number and a bank account number listed I cannot get it to download If the … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
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I have owned this Kindle for about 5 years and have had no
I have owned this Kindle for about 5 years and have had no problems with credit card payments. Yesterday I tried to make a purchase and was told " you do not have a valid default credit card for your … read more
Ashik
Ashik
Master's Degree
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Kindle wont accept my credit card number when setting up my
kindle wont accept my credit card number when setting up my account. Have re-entered it and double checked it several times… read more
Ashik
Ashik
Master's Degree
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My VISA card number and expiration date have changed right
My VISA card number and expiration date have changed right after my existing card date have changed. The device insists that my address may have changed. I don't get anywhere.… read more
Jason Jones
Jason Jones
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2,526 satisfied customers
I want to buy a book and I have a new credit card. I can not
I want to buy a book and I have a new credit card. I can not find the way to change my credit card number and expiration date. I have pushed "update" and nothing happens. I do not want to update the o… read more
Ashik
Ashik
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My Kindle says there is a problem with my credit card on
My Kindle says there is a problem with my credit card on file. I have a new card...so who do I give the info to?… read more
Ashik
Ashik
Master's Degree
1,169 satisfied customers
I have an old Kindle in good working condition. I went to
I have an old Kindle in good working condition. I went to order a book today and it would not take my credit card number. The message also indicated that the date has gone by My question is how do I g… read more
Ashik
Ashik
Master's Degree
1,169 satisfied customers
Apparently, you have an incorrect credit card number
Apparently, you have an incorrect credit card number for my Kindle orders. Would like to fix this problem to day, but can't find a site where this can be accomplished Paul… read more
Ashik
Ashik
Master's Degree
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I have been requested to update my 1 click account. I did this.
I have been requested to update my 1 click account. I did this. I went to buy a book but when I looked at my kindle it had not been installed and neither had I received an order confirmation. Please c… read more
Ashik
Ashik
Master's Degree
1,169 satisfied customers
My credit card was lost and my bank issued me a new credit
My credit card was lost and my bank issued me a new credit card. How do I advise amazon of my new credit number… read more
Jason Jones
Jason Jones
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I am unable to update my credit card info: when I press 'update'
I am unable to update my credit card info: when I press 'update' it just kicks the same screen back to me. I've run out of books to read . . .… read more
Ashik
Ashik
Master's Degree
1,169 satisfied customers
I have a new email address now - which I wish to provide so
I have a new email address now - which I wish to provide so as I can use my kindle touch & We now have a new Visa card number of which Amazon needs to be updated Can I do these 2 requests as I'm doing… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
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I want to buy "The Rosie Project" on my Kindle. I selected
I want to buy "The Rosie Project" on my Kindle. I selected it in my Kindle Shopping basket, but when going to pay for it I noticed it had selected a credit card number that I'd stopped using. I went i… read more
Josh
Josh
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Associate Degree
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I cannot buy any books on my kindle as of last night or
I cannot buy any books on my kindle as of last night or game helps. It tells me that purchase failed it says i do no have valid bcredit card. i have no changed any thing… read more
Jason Jones
Jason Jones
AAS Information Technology
2,526 satisfied customers
Answers from Two Experts requested: RECENTLY I CHANGED MY BANK DETAILS- AS I HAD MY BANK C
RECENTLY I CHANGED MY BANK DETAILS- AS I HAD MY BANK CARD STOLEN THERFORE I HAVE NEW BANK CARD DETAILS… read more
Jason Jones
Jason Jones
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I have lost my Kindle, and want to replace it. My wife also
I have lost my Kindle, and want to replace it. My wife also has a Kindle, but it is linked to my daughter's earlier Kindle account. My daughter is planning to upgrade her Kindle in the near future, an… read more
James
James
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Bachelor's Degree
2,641 satisfied customers
HI everytime I try and download a book it says wrong account
HI everytime I try and download a book it says wrong account details - I have changed the credit card at amazon. com but it doesn't seem to update to the kindle itself.… read more
Richard
Richard
Android Specialist
50,946 satisfied customers
When I registered my Kindle Fire I inserted my TD U.S. Visa
When I registered my Kindle Fire I inserted my TD U.S. Visa credit card account number that is not being recognized by Kindle when I try to purchase apps or books as the mailing address is a Canadian … read more
Answers by Eric
Answers by Eric
Developer
Associate Degree
3,206 satisfied customers
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Answers by Eric

Answers by Eric

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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