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My Galaxy 7 camera is stuck in video mode. Searched

Customer Question
My Galaxy 7 camera...

My Galaxy 7 camera is stuck in video mode. Searched everywhere in phone and nothing.

Technician's Assistant: What Operating System (OS) are you running on your Galaxy?

Dunno, it auto updates by itself.

Technician's Assistant: How long has this been going on with your Galaxy? What have you tried so far?

A few days, went into the camera function and searched everywhere for a mode button. Tried restarting, resetting.

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Yes, locked out of one of my email accounts, won't recognize password. Would like to delete that account and try readding it. Open to other suggestions.

Submitted: 5 months ago.Category: Android Devices
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Answered in 3 hours by:
3/20/2018
Android Device Expert: Harry, IT replied 5 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,828
Experience: IT at Justanswer
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Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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