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The directions on how to install this are weird. I thought I…

Customer Question
The directions on how...

The directions on how to install this are weird. I thought I was installing this so I could see my boyfriend's extracurricular activities, but I'm not getting anything. Was I supposed to install this on his pbone?

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

They're both Samsung's

Technician's Assistant: How long has this been going on with your Samsung phone? What have you tried so far?

I just downloaded this yesterday. It on my phone. Was I supposed to download it on his?

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

Not really

Submitted: 4 months ago.Category: Android Devices
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Answered in 4 hours by:
3/20/2018
Android Device Expert: Harry, IT replied 4 months ago
Harry
Harry, IT
Category: Android Devices
Satisfied Customers: 2,609
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 4 months ago
I'd like to know which phone I am downloading the app to...I downloaded on my phone bc I couldn't figure out which phone to download it to!
Customer reply replied 4 months ago
If I did download it on mine, can I get a refund u til I can download it on his?
Android Device Expert: Harry, IT replied 4 months ago

You need to download it on his phone

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Customer reply replied 4 months ago
Ok, so can I get a refund on what i downloaded on mine?! I know what i send and receive lol
Android Device Expert: Harry, IT replied 4 months ago

Contact the company that you purchased it from

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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